Confusion and widespread lack of accountability plague the Metro Transit police force, even as ridership grows and light-rail transit expands, a draft of an internal report concludes.
The report obtained by the Star Tribune recommends sweeping changes to bring the force up to date with its growing responsibilities.
Transit staffers often treat their officers as security guards while other agencies expect them to function as full-fledged police, leaving them caught between preserving crime and accident scenes or keeping trains and buses rolling on schedule, the report said.
"The Metro Transit Police Department is struggling as it is growing from its infancy into a fully operational ... law enforcement agency," said the report.
The lengthy review by a law enforcement consultant hired by the Metropolitan Council, which oversees transit, includes interviews with numerous officers who expressed frustration with the department.
Top policymakers for the Met Council, including Chairwoman Susan Haigh, declined to comment on the draft and its recommendations, which were released last week in response to a request from the Star Tribune.
Former Met Council Chairman Peter Bell, who oversaw the agency from 2003 through 2010, also declined to comment. "These concerns were not raised to me during my watch," Bell said.
The transit police department has grown dramatically in the past 10 years with the opening of the Hiawatha light-rail line between Bloomington and downtown Minneapolis and the Northstar commuter train between downtown and Big Lake. With 68 full-time and 46 part-time sworn officers, it is one of the largest police agencies in the state.