Target Corp. has long had different websites for smartphones, tablets and desktops. Now it's cut them down to just one site that can be viewed on any device.
The final steps took place over the last few weeks as the Minneapolis-based retailer has slowly flipped the switch in shifting its desktop site to the same interface as its mobile site.
For consumers, the most apparent changes are less text on the home- page and more pictures for a more visual experience. And it should hopefully lead to a more seamless experience as consumers move from one device to another, with items they put in their basket following them from one platform to another.
"So many guests shop in different platforms," said Eddie Baeb, a Target spokesman. "Having an experience that looks similar across those things is more intuitive. We know that's what guests want."
For Target, the transition to one system means there is less to maintain and updates will happen faster and uniformly. The first part of that process took place last year when Target switched out its mobile site to one that could also be used for desktop.
The site relaunch represents the first major overhaul of the website since 2011, when Target rolled out a revamped site after taking over operations of Target.com after outsourcing it for years to Amazon.com.
Baeb noted that the infrastructure was built in-house by Target's technology teams in the Twin Cities and in Bangalore, India. That is a shift from the past when Target relied more on outside vendors for such tasks. But under chief information officer Mike McNamara, Target has been on a hiring spree to add 500 engineers to its roster in the Twin Cities so the company can do more of this work on its own.
Baeb noted that the new site might be a bit of an adjustment for some customers because some things may have moved around.