WASHINGTON – Target Corp.'s chief financial officer heads to Capitol Hill Tuesday to face congressional questions for the first time about one of the largest computer data breaches in U.S. history.
CFO John Mulligan will testify before the Senate Judiciary Committee, along with federal officials charged with protecting consumer information. Mulligan returns to the witness stand Wednesday before a subcommittee of the House Energy and Commerce Committee.
Lawmakers are expected to grill Mulligan on the details of how hackers gained access to the payments data or personal information of up to 110 million Target customers late last year. The vast data breach at the retail giant remains under investigation by the Secret Service, the Department of Justice and a forensics team. State attorneys general have joined to conduct their own probe of the theft.
Democrats on the House committee have pushed Target to provide detailed information about its computer security system as well as its discovery of the breach in mid-December.
"Security experts have found that the hackers may have been able to break into systems at Target and other stores as a result of weak passwords on point-of-sale systems," Reps. Henry Waxman, D-Calif., Diana DeGette, D-Colo., and Jan Schakowsky, D-Ill., wrote to Target CEO Gregg Steinhafel in late January.
The company has said little publicly about the origins of the breach or how it was discovered. Its explanation for why the company waited several days after its discovery to inform customers was that it wanted to prepare stores and call centers to answer customer questions.
"Target's drips-and-dregs method of slow-walking consumer notification of the extent of its breach has not served it well in the court of public opinion," said Ed Mierzwinski of the Federation of State Public Interest Research Groups. "Did it comply with existing state breach notification laws? We'll wait to see what state attorneys general say. Further, Target should be offering more to its customers to restore their good faith than a paltry credit monitoring service."
At a hearing Monday about safeguarding consumers' financial data, a hearing that didn't include Target, the Retail Industry Leaders Association (RILA) called for greater collaboration among retailers, banks and the card networks to combat the growing threat of payments fraud. Its proposals include creating a Cybersecurity and Data Privacy Initiative that would, among other things, share information about threats and solutions to data breaches.