Since I became commissioner of the Minnesota Department of Human Services in December, I have traveled across the state and have seen the tremendous impact the department's work has on people's lives. It's important for me to see firsthand how our services are working and whether people are being well cared for. One of my early visits was with two men living in Willmar who are under my guardianship. Both are unable to speak because of their disabilities. After the visit, I was struck by the way my responsibility to these individuals reflects our role as an agency — to speak for people without a voice.
It is for them — and for our employees — that we need the Legislature to fully support additional funding for DHS' 200 facilities that provide treatment and services for people with mental illness, chemical dependency and developmental disabilities.
About 12,000 people are served by DHS direct-care programs each year. Most of them have nowhere else to turn. Over the last several years, funding has not kept up with the increasingly complex needs and sometimes aggressive behaviors of the people entrusted to our care in our Anoka-Metro Regional Treatment Center, the Minnesota Security Hospital and state-operated group homes.
In Anoka, where patients in acute psychiatric crisis go for care, we have a serious bottleneck in the state's mental health system. On any given day, nearly half of our patients no longer need to stay at the hospital, but there are no appropriate services available in the community. Other psychiatric beds in our state system sit empty because we don't have funding to pay for staff at those locations. All the while, people are stuck in emergency rooms and jails across Minnesota waiting for a state bed to open up. In some cases, regulatory agencies have found that we've failed to meet basic standards for care.
As Minnesotans, we want and need better for these vulnerable citizens.
Our 3,500 dedicated staff members work in challenging environments. In recent years, we've seen increases in injuries, forced overtime and high turnover. I have heard directly from staff members who are often required to work double shifts, which is especially tiring with volatile patients. I've talked to staff who were anxious about returning to work after being assaulted by patients hiding around blind corners.
Gov. Mark Dayton recognizes the need to stabilize DHS' direct-care programs and ensure that we are providing the quality care Minnesotans would expect for their own family members. His supplemental budget and bonding recommendations include significant investments in staffing, treatment and safer facilities.
The governor's proposal includes improvements to Community Behavioral Health Hospitals, the state's small psychiatric hospitals around Minnesota, so they can operate at full capacity. The governor's initiative also will create more opportunities for patients who are ready to move out of Anoka, improve patient care at the Security Hospital and address the operating deficiency in our group homes.