When residents walked into Burnsville's community development office, a receptionist used to be waiting to help with questions about permits or licenses. That was before the recession.
Now, people must make an appointment or apply for permits online. The administrative job was one of 20 positions the city eliminated in 2009 — and there are no plans to add them back.
Six years after the recession, growing tax bases and increased tax levies are bringing in money, but cities and counties that cut jobs have been reluctant to fill them. Many local officials said they are reducing debt and completing delayed projects — not hiring new staff.
Across the state, remaining government workers are stretched thin, and residents are seeing delays in many services.
"It's stressful for their staffs," said Keith Carlson, director of the Minnesota Inter-County Association, "but they've gotten used to doing more with less."
Local government employment in Minnesota has increased about 1 percent since hitting a low point in 2011, said Timothy O'Neill, a regional analyst with the state Department of Employment and Economic Development. Meanwhile, private sector jobs have grown by more than 5 percent, he said.
Local government employment dropped across the metro area during the recession. While the recovery in each city and county looks different, most have started to bounce back — with caution.
"There are a lot of things that would be really nice to have, but we're not chasing those trends and those shiny objects," said Rhonda Sivarajah, Anoka County Board chairwoman. "We're focused on some of the bread-and-butter issues."