Mary Grant of Afton gets to the Mall of America only once or twice a year. There's not much selection nearer to home, she says, but even when she makes it to the megamall, finding clothes that are right for her fuller figure can be trying.
"Sometimes I want to throw up my hands," Grant said. "There's the same standard set of styles and the same standard set of colors. Sometimes it's discouraging to shop."
So while browsing the racks at Nordstrom's plus-size department, Grant was pleased to find more than just a "tiny little section" of clothes that suited her size and style. Retailers, she says, need to face the realities of the market.
"There's a lot of us fat ladies out there," she joked.
Yet some stores are set to make changes to plus-size collections in pursuit of a trimmer inventory. Ann Taylor and LOFT recently stopped selling size 16 clothing, opting to offer the size to online shoppers only. The stores now stock only sizes 0 to 14. A spokeswoman for Ann Taylor Retail, which owns both stores, said the decision was not a reaction to the economy or a move to cut costs but rather because of low demand for the size.
Some customers see the move as discriminatory and part of a trend.
Candace Corlett, president of the retail research firm WSL Strategic Research, said she has not heard such complaints but that in general, eliminating or reducing plus-size collections is foolish.
"It's a mistake to alienate any shopper," Corlett said.