Every trip to the grocery store is a lesson, a new discovery. At Target, for example, the Market Pantry graphics are being upgraded across the line. The old look was dull and generic, and the tubs of lunchmeat might as well have said HAM-RESEMBLING PINK SLICES. But with just a few new graphics on the packages, they now look appealing. Bravo: Just because your budget can't afford the high-end items doesn't mean you don't deserve good design.
Companies are always redesigning things, because we're easily bored and respond like crack-addicted lab monkeys when something NEW appears on the shelf. My favorite line: "New look! Same great taste!" As if people think, "They changed the typeface on my peanut butter — now I fear they added cumin and jalapeños!" No.
Now and then, though, you find a line on a package that expresses some great unspoken truth. Nature Valley's granola bars have a big orange NOW on the box, and it gets your attention: Something is happening here. Something wonderful. But what? Tell me! I want to live in the NOW of the Nature Valley experience!
Here's what the smaller print says: Better Crunch. Easier to bite!
You know what that is? A frank admission that those bars were made out of ceramic. It was like chewing one of those figurines Grandma had on her shelf. What's holding these oats together? Shellac?
Sorry, Nature Valley. You don't get off that easy. You can't just say "Easier to bite!" We want some sort of apology for 20 years of shredded gums. Obviously, you had customer surveys about the bar's texture, and the term "kiln-fired" came up a lot. There was a reason that companies brought out softer breakfast bars; they didn't have to say "GREAT TASTE, FEWER BROKEN CROWNS" because the mere use of the word "soft" set them apart.
That innovation led to an amazing array of breakfast bars, half of which might as well just admit they're recontextualized cake. A caramel-drizzled cheesecake breakfast bar may be a GREAT SOURCE OF ENERGY, but so is a B-12 injection in the buttocks; doesn't mean it's good for you. But the Chocolate Peanut-Butter bar is considered a breakfast item because it's a Fiber One bar, and somehow fiber absolves the sins of sugar. If someone made doughnuts drenched in butterscotch and sprinkled with wood chips, it would sell, well, like doughnuts. Because of fiber! No one knows what it is, except that they don't get enough of it. Why can't they make it in aerosol form, so we could breathe it? Someone invent a fiber candle, please.
When Dominos realized that their pizzas were indistinguishable from the box in which they arrived, they made a great mea culpa.