By Patrick Kennedy patrick.kennedy@startribune.com
Epoch Lacrosse is expanding, moving from Eden Prairie to Roseville to accommodate an operation that has in the past year doubled revenue and added new employees in sales, engineering and finance.
The maker of premium lacrosse equipment also is trying to appeal to the trends of the sport, for example keeping its one-year warranty intact even if the players trick out their sticks' heads — the frame at the end where the ball is carried — with a custom dye job. That's different from most competitors.
"We understand and fully support the head-dying community and marvel at the creativity and the craftsmanship that goes into these one-off works of art," said James Miceli, principal of Epoch Lacrosse. "At the end of the day, our engineers and material suppliers confirmed there really was no evidence that lacrosse heads were weakened by the color dying process."
Employees, Miceli said, have a passion for the sport and regularly huddle at the same desk to watch new lacrosse videos on YouTube.
The videos are more than entertainment. Miceli said sometimes they get more genuine feedback from the videos than from focus groups.
"It's brutal, brutal honesty sometimes," he said.
The company listened to feedback, knowing that Epoch's Otter Mesh at $40 was a "barrier to entry" for some, finding a way to lower the retail price to $29.99.