The people of St. Paul have a deep interest in garbage.
The city recently asked residents what they value when it comes to trash hauling. People responded en masse, a report released Wednesday shows. The city has analyzed more than 2,000 comments — and the feedback continues to pour in.
City officials are gathering opinions as they consider a switch from the existing patchwork approach, with residents hiring their own haulers, to an organized collection system in which one or more companies contract with the city.
Many residents support the coordinated system and have said that the status quo can be confusing to navigate and that it contributes to pollution. The proposed switch also prompted concerns, particularly among local haulers who fear it would force them out of business.
Community members who responded to the city ranked their top three priorities as: consistent, high-quality customer service; stable, uniform rates, and reasonable, low cost. Opportunities for small, local and minority-owned haulers and preserving residents' individual choice of haulers were not highly ranked.
While Wednesday's report does not provide a clear-cut plan for how the city should proceed, some City Council members said it encouraged them to continue moving forward on the issue.
"I think it's a good strategy for our city," Council Member Dai Thao said of the coordinated approach, which he said would result in less illegal roadside dumping.
Council President Russ Stark said he has heard broad support for organized collection. Stark said he was not surprised that the issue has sparked more feedback than any other topic ever posted on the city's online discussion forum, Open St. Paul. He has been hearing about people's confusion with the choose-your-own-vendor system and their concerns about pollution for years, he said.