As an undergrad at Carleton College, Bailey Ulbricht used Skype to help her Syrian friends practice their English.
It was a small way to help friends, but she soon received tutoring requests from people she didn't know. She couldn't tutor them all. But she knew people who could.
Four years later, more than 1,000 people, primarily Syrian-born refugees, have practiced their English with online tutors through Paper Airplanes, an organization Ulbricht founded in 2014.
The program, which has 21 part-time volunteers, received its nonprofit status late last year. The nonprofit runs on donations and recently wrapped up a GoFundMe campaign to raise $10,000.
The group pairs tutors, some of whom are students in Minnesota, with refugees of all English proficiency levels.
"This allows you connect directly with one other person and invest yourself in that person," Ulbricht said. "When you think of what is rewarding about volunteering, you think about personal interactions."
The tutoring sessions last 10 weeks, and volunteers and students spend a few hours a week working via Skype. The curriculum helps students hone their listening, reading, speaking and grammar skills.
Ulbricht, a 2015 graduate, said the nonprofit focuses on teaching English since it's one of the most common languages for university-level instruction. Paper Airplanes also offers Turkish language courses and recently launched a pilot program that teaches women how to write code.