Dear Matt: I've sent in numerous résumés through companies' online systems, but haven't heard from anyone. What are employers really looking for when I submit my résumé? Are they still reading cover letters? What can I do to stand out? Because the methods I am using are just not working.
Matt says: According to Susan Thomas, regional vice president of Office Team (officeteam.com), a staffing service specializing in the placement of highly skilled office and administrative support professionals, the best way to impress a hiring manager is to be an impressive candidate, and the best way to do that is to show that you've done your homework. By demonstrating your knowledge of the company and its industry, you can speak directly to the employer's needs and set yourself apart from other candidates.
Ask yourself:
• Does your résumé cite quantifiable examples of contributions to previous employers' bottom line?
• Does it show how you're going to offer value to the company?
• Does the information match the requirements listed in the job description?
• Does it convey a sense of strong teamwork/collaboration skills?
• Does it show your ability to succeed in various environments both as a contributor and a leader?