QMy daughter, who passed away on Aug. 10, 2011, was a very active Facebook member. My husband and I were leaving her page open and were managing her account with her password.
But my niece contacted Facebook without obtaining permission from us, and requested that my daughter's Facebook page be placed in memorial status. She was able to do this without knowing my daughter's Facebook password; Facebook just told her to submit a copy of my daughter's obituary.
Now our family and my daughter's friends can no longer tag themselves in my daughter's photos, and the only way they can see anything placed on her page is to go to the actual page itself to see the memories of my daughter that are posted there.
Facebook claims to be all about the security and privacy of their users. So why would they let just anyone without a password request to change another Facebook user's account?
I have contacted Facebook twice about this situation and all I received was an automated response that once a page has been placed in memorial status it cannot be changed back. What can we do?
RICK AND PAM MURPHY, EAGAN
AI'm sorry for your loss.
When I tried to get an answer to your question, I also got no response from Facebook.