In hindsight, the security gap is stunning. Even as the nation took decisive action after the Sept. 11, 2001, attacks to safeguard U.S. borders, landmarks and airspace, it continued relying on vulnerable, decades-old technology — credit cards with easy-to-counterfeit magnetic data strips — to power the vital economic engine of day-to-day commerce.
In the wake of Target Corp.'s massive breach of consumer financial and personal information, it's obvious that this ill-advised complacency left the nation's banks, retailers and consumers with, well, a giant target on their backs as plastic increasingly replaces checks and cash. The richest nation in the world has what appears to be one of the least secure systems in the world when it comes to card purchases. As a result, the United States accounts for about a quarter of global payment transactions and about one-half of global card fraud, according to the well-regarded industry publication Nilson Report.
That more high-level hacking of U.S. retailers hasn't happened is fortunate. "There isn't any retailer in this country who isn't saying 'There but for the grace of God.' That's how good this malicious software is,'' said David Robertson, the Nilson Report's publisher.
It's not yet clear who infiltrated Target or exactly how they did it. Still, the hometown retailer's crisis illustrates why the sluggish move to a new, more secure "chip and pin number" system needs to happen at a faster pace, as soon as possible. It's mind-boggling that this technology is not already widespread in the United States.
Countries around the world, particularly those in Europe, have moved to more-secure chipped cards since the early 2000s. The main advantage: The chipped cards are difficult to counterfeit by data thieves. In contrast, cards with magnetic strips are easy to manufacture, with the equipment to do so widespread and inexpensive. That's how card counterfeiters crank out working replicas once they have stolen data.
The computer chips also interact with data systems in more sophisticated ways to verify card authenticity. Requiring an individual pin number vs. a signature would further guard against fraud.
U.S. banks and retailers have dragged their feet on moving to the new card system for several reasons. Doing so is expensive. Chipped cards cost more to issue, and new point-of-purchase equipment will be needed to process them. "Billions," was the response the National Retail Federation spokesman gave this week to an editorial writer inquiring about the price tag.
Card fraud has historically been at a stable level considered manageable by industry — slightly less than 6 cents per $100 spent. The stable rate, however, ignores an underlying reality: Card payments are growing. The rate may be stable, but the amount swiped by fraudsters is increasing, Robertson said.