Q&A STEVE ALEXANDER

Q I am concerned that Outlook Express is being phased out by Microsoft, even though I've taken the trouble to get new copies of the software for each successive new PC. Is there a way to "transfer" my Contacts from Microsoft Outlook Express to another address book software on my PC?

TONY SHULL, WAYZATA

A There is some confusion between Microsoft Outlook Express, an e-mail program which is being phased out, and Microsoft Outlook, a different e-mail program that will remain in use. There's also confusion about the Contacts list in Outlook Express, which is only a portion of its Address Book.

Outlook Express can export its Contacts to Microsoft Outlook (see office.microsoft.com/en-us/outlook/HA010919601033.aspx) and can export its entire address book to the Microsoft Ex- change Personal Address Book or to a text file (see http://support. microsoft.com/kb/175017.)

Q I use Microsoft Outlook Express, but when I get an e-mail containing a Web address, I can't click the address to automatically go to the website. What should I do?

SAM THEIS, PRIOR LAKE

A Make Internet Explorer your default browser. Click Start, then Control Panel. Double-click the Internet or Internet Options icon, then the Programs tab. Newer versions let you click "make default" on the programs tab. For older versions, check the box by "Internet Explorer should check to see if it is the default," click Apply, then OK. Internet Explorer will ask if you want it to be your default browser. Say yes.

Q I use the Art Explosion Scrapbook Factory software to create scrapbook pages with photos, clip art or text. It saves files in the ".sbk" format, but I'd like to convert them to the more common ".jpeg" files so I can print them at a retail photo kiosk. Is there a way to do that?

PATSY BERGLUND, WYOMING, MINN.

A Scrapbook Factory uses an unusual version of the .sbk file format that appears to be specific to that product. I can't find another program that can even open those .sbk files, much less convert them to another format.

But there's an alternative. Use a "screen capture" program, which essentially takes a "photo" of a picture on your computer screen. The "captured" image can be stored as one of many file types, including the .jpeg format.

For a review of screen capture programs, see screen-capture-software-review.toptenreviews.com/.

E-mail your technology questions to tech@startribune.com or write Tech Q&A, 425 Portland Av. S., Minneapolis, MN 55488-0002. Please include a full name, city and telephone number.