United is the Way We Mobilize Our Community to Meet Rising Needs

How Greater Twin Cities United Way is uniting community partners to support local emergency relief efforts and get resources into community quickly as new and urgent needs arise.

Provided by Greater Twin Cities United Way

February 12, 2026 at 3:28PM
Volunteers give out food during an emergency food relief distribution event last year. (Greater Twin Cities United Way)

Families across the Greater Twin Cities are facing mounting challenges. Lost income due to missed work, difficulty accessing food, rising housing instability, an impending rental crisis, and growing uncertainty about where to turn for help are making it increasingly difficult for people to meet their basic needs.

As these pressures intensify, Greater Twin Cities United Way is grateful to be working alongside passionate and resilient nonprofit partners, with the support of generous donors, as we accelerate response efforts to meet this moment in our community. United Way is connecting people in crisis to help, moving resources and dollars quickly to organizations on the frontlines, and convening partners and decisionmakers across sectors to respond together.

Food and housing needs on the rise

211 resource helpline specialists connect callers to resources such as rental and housing assistance, food programs, child care, legal assistance and more. (Greater Twin Cities United Way)

Through its 211 resource helpline, United Way is hearing directly from neighbors experiencing urgent needs. 211 is responding to surges in housing and food requests: At their highest, calls and texts related to food assistance were up 197%, housing stability was up 103% and rental assistance was up 235%. Additionally, requests from Spanish-speaking households have increased dramatically and were at one point up 1,646%. Demand for these resources remains elevated. Many callers report lost work, fear disrupting daily routines, or sudden gaps in income that make it impossible to cover rent or groceries.

At the same time, nonprofit partners report unprecedented demand. Food shelves are expanding access by delivering food to people in their homes. Housing organizations are trying to prevent evictions with fewer and more strained resources. Direct-service staff are stretched thin as they care for neighbors who are navigating trauma and instability. We are proud to support the amazing work of our community partners as they innovate and respond to evolving needs.

Uniting partners to respond quickly

Greater Twin Cities United Way is bringing together nonprofits, volunteers, donors, corporate partners and public leaders to respond quickly and effectively to this crisis. This includes strengthening coordination across the region by sharing real-time insights from 211 and community partners with funders, corporations, city officials and state legislators to inform a collective response.

United Way is getting dollars into our community in real-time by issuing flexible grants to nonprofit partners so they can adapt, respond and meet urgent needs as they arise. They are also supporting the people doing the work by investing in nonprofits’ ability to sustain staff and services during an intense and evolving period.

Made possible through the support of community partners and donors, Greater Twin Cities United Way has invested more than $450,000 in emergency response funding to local nonprofits on the frontlines of this crisis to date. Additionally, ongoing investment in 211 capacity keeps this vital service strong and able to respond to consistently elevated requests for assistance. In collaboration with partners and stakeholders, United Way continues to deploy funds strategically to meet the community’s most pressing needs now and into the future.

“This is a moment that requires speed, trust and deep relationships,” said Shannon Smith Jones, Senior Vice President of Community Impact at Greater Twin Cities United Way. “Our job is to sit at the center, to listen, connect and move resources where they can make the greatest difference. That’s what United Way was built to do.”

Volunteers assemble food and snack packs during an emergency food relief packing event in December 2025. (Greater Twin Cities United Way)

How the community can help

While significant action is underway, unmet needs remain. Nonprofits need flexible resources to continue serving families during this unprecedented time. Volunteers are needed to help bring food, household essentials and other supplies to families. And community members are looking for trusted ways to help without unintentionally burdening busy nonprofits.

Greater Twin Cities United Way is inviting individuals, companies and institutions to join a coordinated response by:

  • Giving to United Way’s Community Response Fund, which allows resources to be deployed quickly as needs shift.
    • Volunteering through Volunteer United, connecting people to meaningful opportunities that meet urgent needs.
      • Using and sharing 211, ensuring neighbors know where to turn for help.

        “This moment calls for unity,” said John Wilgers, President and CEO of Greater Twin Cities United Way. “We’ve been here before, and we know what works. When we join together, align our efforts, and act with care and urgency, we can help families today while strengthening the community we all share for tomorrow.”

        To learn more or join the response, visit gtcuw.org/join-us.