They are cocks of the walk. They say "learnings" instead of "lessons." The newest Masters of the Universe. And they're emerging from universities across the nation this time of year: graduates of business schools armed with an MBA or related degree and filled with certainty as they look for jobs in the upper reaches of Corporate America.
At the Carlson School of Management's graduation at the University of Minnesota earlier this week, the class of 2014 got a slightly different message: humility matters just as much as self confidence in business.
It came from keynote speaker Thomas Staggs, a Minnesota native and U graduate who is now chairman of Walt Disney Resorts. He spent about half of his speech on the topic and said that the best business leaders he has encountered in his career recognized the power of humility.
Staggs said when he asked his first boss at Dain Bosworth, the well-regarded Minneapolis finance executive Dick McFarland, what made him successful, McFarland didn't hesitate in his response. "I'm successful because I assume I can learn something from every single person I encounter on any given day," Staggs recalled McFarland saying.
He also noted that Frank Wells, the Disney president who died in a helicopter accident in 1994, was found on his death to be carrying a piece of paper in his wallet that he'd gotten in a fortune cookie decades earlier. It simply said, "Humility is the final achievement."
On that, Staggs told the graduates, "If you're looking for a mantra to take with you as you go out of the world, you could do a lot worse than that one."
He pointed out that humility is not the same as self-doubt. "In fact, simultaneously possessing a healthy measure of humility and self confidence is one of the best recipes I know for sustained success," Staggs said. "Having one without the other is likely to make you either ineffective, or annoying, or both."
The speech built momentum to this passage, in which Staggs, in just a few pithy sentences, showed why humility is important for both leading a business and building a career: