Target will have twice as many workers dedicated to contactless services for drive-up and order pickup for the holiday season, as retailers prepare for an unusual shopping season while the country still grapples with the coronavirus pandemic.
The Minneapolis-based retailer also plans to hire more seasonal team members to staff its distribution centers, as industry analysts predict a surge in online spending.
"We do expect this to be a very different holiday season," said Target CEO Brian Cornell, in a media call Thursday morning.
Last year, Target brought on an additional 130,000 workers to help with the seasonal rush, and while their roles might be different, the retailer plans to add about the same number of employees this year.
Holiday retail sales are expected to inch up a modest 1 to 1.5% over last year, but online sales are expected to grow by 25 to 35%, according to advisory firm Deloitte's annual holiday retail forecast published last week.
The expected surge prompted FedEx earlier this month to announce plans to hire 70,000 seasonal workers, a jump from 55,000 last year. Amazon plans to hire an additional 100,000 workers, as does UPS.
And for the first time in five years, according to CNBC, Walmart is boosting its workforce significantly for the holiday season, planning to add 20,000 employees.
"For retailers, this holiday season will continue to push the boundaries on the importance of online, convenience, the role of the store and the criticalness of safe and speedy fulfillment," said Rod Sides, vice chairman of Deloitte and its U.S. retail and distribution sector leader, in a statement.