The digital age has been reshaping the way Target Corp. makes money. Now it's affecting how Target gives it away.
Target is once again donating $5 million to schools nationwide this year as part of its annual "Give With Target" campaign. But this time, Target will distribute the money to schools that receive the most votes from shoppers on the company's Facebook page.
Last year, Target relied on Facebook voters to decide who would get half of its Give With Target donation to schools, with company executives allocating the other half.
With the full-on social media approach to Give With Target, the company is essentially aligning its philanthropy with a broader effort to transform itself from a chain of stores into a nimble, technology-driven retailer.
'Target recognizes technology and social media are an integral part of our guests' lives," said Laysha Ward, the company's president of community relations. "We want to use Facebook to connect with our guests on a daily basis. They have told us over and over again that education is their top social concern and they really want to be involved."
Target's approach is rare and could pose problems, according to those who follow corporate philanthropy. And companies are typically unwilling to cede control of their philanthropy or any corporate decision to outsiders, of course.
But in this case, Target is betting that its customers will prove to be fairer judges of need than its executives. The risk is that popularity, not need, will determine which schools receive a donation from the firm.
"Schools' chances of winning the money will only be as good as the strength of the community [to mobilize and vote], not necessarily which schools are the most worthy," said Kat Rosqueta, founding executive director of the Center for High Impact Philanthropy at the University of Pennsylvania.