Target is 50, can you believe it?
It's been a half century since the first Target opened in Roseville. Today, the discounter has 1,765 stores and more than 365,000 employees all over the world.
Here's the Q&A between Steinhafel and A Bullseye, Target's online magazine:
If you think about the defining Target moments over your time with the company, what stands out?
Steinhafel: There are lots of highlights, both professionally and personally. From a business perspective, the evolution of our "Expect More. Pay Less." brand promise really resonates with me. Back in the late '80s and early '90s, Target felt a lot like other discounters; we all offered similar merchandise and competed fiercely on price. But, then we decided very deliberately to position Target as a more upscale destination, where guests could find style, quality and merchandise they couldn't buy anywhere else—all at exceptionally affordable prices. That was how we first brought our brand promise to life. On a personal note, the best memory is meeting my wife, Denise, at Target headquarters soon after I started in 1979. Visiting Target stores has been a key attraction on almost every family trip we've ever taken with our three kids. Target has been a huge part of our lives.
These last few years have not been easy for retailers. How has Target approached such challenging economic times?
Steinhafel: I would point to two things, and they operate inseparably. First, we listen very closely to our guests so we can continually adapt the business and respond to their needs. Second, our strategy for responding is, simply put, "Expect More. Pay Less." It helps us strike the right balance of wants and needs—across guest segments, shopping styles and channels—in all economic conditions.