Q I have a year-old Dell laptop with Windows Vista Home Premium, and I'd like to find out if it qualifies for the free upgrade to Windows 7 later this year. Your column listed a website, tinyurl.com/16c7eq, where I could find out.
But when I tried to access it via Google, I got a response that it matches no known website. In addition, I got a warning from my anti-spyware program, Zone Alarm, that it does not advise any use of tinyurl.com, because of its propensity for being used to promulgate viruses. What do you think I should do?
BERT COOK, RIVERBANK, CALIF.
A Like anything on the Internet, you have to consider whether you got it from a safe source. Because I created the Web address you refer to, I know it's safe for you to use.
But you raise a good point about safe computing: If you don't know where a link will take you, don't click on it.
The Web address you mention is called a "tiny URL"; it's a useful shortcut for Web browsing that eliminates the problem of having to type long and complicated Web addresses into a Web browser. (URL stands for Uniform Resource Locator, which was the original name for Web addresses.) I used the tiny URL as a substitute for the Dell Web page, which has an address that is a lengthy jumble of letters, numbers and punctuation marks.
The reason Google can't find the tiny URL you mentioned is that it isn't really a Web page; it's just a nickname for the real Dell Web page. When you type the tiny URL into your browser and click the "enter" key, the TinyURL.com website translates the nickname into the real one, and you get to the real website.
Sounds good, so far. But the warning you received from your security software is legitimate; there are security concerns about potential misuse of tiny URLs. An Internet scam artist could use a tiny URL to redirect you to a fake Web page that downloads malicious software or tries to trick you into revealing personal information.