St. Paul has entered its second week of an online city services shutdown following a cyberattack.
The attack was detected on July 24 and city information security staff shut down many of St. Paul’s computer networks to stop the spread of the attack while they scoured activity logs to determine what happened and if any sensitive data was at risk.
Officials say resident data is not likely to be exposed, but city employees’ personal or financial information may be.
St. Paul’s 911 system is working normally, and the city has prioritized getting police and fire department computers back online, Mayor Melvin Carter said during a news conference last week.
As of Monday, some phone lines were working, but because many phones for city offices, rec centers and libraries use a voice-over-internet system, many were still down.
“While many city services remain available, some may be temporarily delayed or disrupted due to limited system access,” the city said in an announcement on its website that was updated Monday. “We appreciate your patience and understanding as we work to bring systems fully back online.”
The city’s online payment system is unavailable. The city said no late fees would be assessed during this period. The city said it is aware of fraudulent invoices claiming to be from the city and warmed residents to not click on unknown links or email attachments.
Other city systems are running analog. Payroll is being processed offline, for example, Carter said Thursday.
