Some online services return in St. Paul after cyberattack

Officials also warned of fraudulent invoices claiming to be from the city.

The Minnesota Star Tribune
September 10, 2025 at 12:44PM
A sign asking visitors to check out at the front desk due to an internet failure hangs on a computer at Merriam Park Library in St. Paul in July. (Alex Kormann/The Minnesota Star Tribune)

The city of St. Paul is now able to accept online payments for water bills and garbage service as the city continues to recover from a cyberattack over the summer.

But some online services remain unavailable, according to a posting on the city’s website.

“No late fees will be assessed during this period,” the notice reads. “Additional billing and service updates will be shared once systems are restored.”

City officials shut down the city’s digital infrastructure in late July after the attack was discovered.

Mayor Melvin Carter declared a state of emergency that allowed the city’s departments of Emergency Management and Office of Technology and Communications to mobilize support from local, state and federal officials. Gov. Tim Walz activated a National Guard cyber protection unit to help the city.

Emergency services such as 911 were not interrupted by the cyber attack.

As more services come back online, the city also is warning about fraudulent invoices claiming to be from the city.

“Please do not click on any links or email attachments if you are unsure of their origin,” the city said.

about the writer

about the writer

Tim Harlow

Reporter

Tim Harlow covers traffic and transportation issues in the Minneapolis-St. Paul area, and likes to get out of the office, even during rush hour. He also covers the suburbs in northern Hennepin and all of Anoka counties, plus breaking news and weather.

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