After struggling to breast-feed her first two children, Nyssa Retter was determined to do better with her third.
She gave birth without painkillers, used lactation-savvy midwives and had skin-to-skin contact with her daughter. But it didn't work, and her daughter needed formula supplementation.
It was only then that Retter verbally cornered a lactation consultant and finally received a diagnosis.
"I have IGT, don't I?" said Retter, who had read online about insufficient glandular tissue, a breast condition strongly associated with the inability to produce enough milk for a baby.
"Yes," said the lactation consultant. "I think you do."
In an era when "breast is best" is trumpeted by the government, by the medical profession and even by baby formula companies, an estimated 1 to 5 percent of women are physically unable to produce enough milk to feed their babies.
These women are often ignored by doctors, given the brushoff by old-school lactation consultants, and essentially left to fend for themselves.
Women often see multiple health professionals without getting even a diagnosis, much less comprehensive care, said Retter, a co-administrator of the 1,300-member IGT and Low Milk Supply Support Group on Facebook.