Sears giveth and then Kmart taketh away

Sears said it will stick to its usual 4 a.m. opening on Black Friday. Kmart however will open bright and early on...Thanksgiving Day.

November 16, 2011 at 8:46PM
(The Minnesota Star Tribune)
(The Minnesota Star Tribune)

For a brief, fleeting moment Sears gave me hope that Corporate America still has a soul. Then the retailer cruelly ruined my naivety.

Today, a PR firm representing Sears sent me this e-mail:

Hallelujah! At last, a retailer would possess the courage to buck the trend of insanity and not force its employees or customers to show up at its stores on a day normally reserved for family and tradition.

But then just as quickly Sears raised my hopes, it crushed them.

(The Minnesota Star Tribune)

In the same e-mail, Sears, which also owns Kmart, said Kmart would open 6 a.m. to 9 p.m. on Thanksgiving Day.

No, that's not a misprint--6 a.m. on Thanksgiving Day. I thought Target and Best Buy opening at midnight Friday and Wal-Mart opening at 10 p.m. Thursday was bad enough. Now Kmart wants to smoke them all.

What makes this even weirder is how Sears takes credit for "listening to its customers" and defying the "pack mentality" but at the same time pushes Kmart hours all the way into Thanksgiving morning.

Apparently, Sears customers have a problem with shopping on Thanksgiving but Kmart customers have no such reservations.

I need a beer.

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about the writer

Thomas Lee

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