Less than two months into her tenure as director of the Minneapolis Institute of Arts, Kaywin Feldman has reorganized the museum's staff, created three upper-management positions and filled two with existing staff. The shakeup has ruffled some feathers, especially in the curatorial department, but the reorganization also has streamlined an organization that had grown willy-nilly into an unwieldy bureaucracy.
Previously 15 department heads reported directly to the museum chief. She reduced that to five, plus an administrative assistant and a secretary.
"I feel very strongly that the board [of directors] hired me to lead the organization, not just to manage the staff -- because that's all I'd be doing with 15 people coming right to me," Feldman said last week in her spacious, modern office overlooking the museum's garden court. "Even before I came here, I knew we needed to make changes."
Feldman arrived at the museum in January from the much smaller Memphis Brooks Museum of Art in Tennessee. Her predecessor, William Griswold, left to be director of the J.P. Morgan Museum and Library in New York City.
In her initial conversations she found the 254 staffers "incredibly dedicated" to the museum, but enormously frustrated by administrative issues, she said. People repeatedly complained that it took three weeks to get an appointment to see the director, leading her to conclude they needed "more people empowered to make decisions."
She announced a restructuring Feb. 12 after consulting with Griswold and museum board chair Brian Palmer, and studying the organizational charts of comparable museums in St. Louis, Indianapolis, Philadelphia, Detroit and elsewhere.
Promotions and reshuffling
Pat Grazzini, the museum's longtime chief operating officer, was promoted to deputy director, second only to Feldman. Simultaneously Grazzini's responsibilities were trimmed to focus on managing the museum's $25 million annual budget, human resources and operational systems, including the museum's shop and restaurants. Her previous oversight of fund-raising, public relations, membership and related tasks became the portfolio of a new, and still vacant, position called "assistant director for institutional advancement."