Staff Directory 10644706

Jackie Crosby

Reporter | Newsroom
Phone: 612-673-7335
Location: Minneapolis
Other languages: None

Jackie Crosby is a general assignment business reporter who also writes about workplace issues and aging. She has also covered health care, city government and sports. 

A native of Jacksonville, Fla., she has somehow figured out how to survive the Minnesota winters.
Recent content from Jackie Crosby
Chuck Runyon, CEO of Anytime Fitness.

Minnesota fitness centers add marketing muscle in effort to reopen

Industry contends it can work within health guidelines to contain spread of coronavirus.
Hundreds of volunteers showed up to clean up along University Avenue, organized by Hamline Midway Coalition.

Twin Cities businesses reel from nights of violence while on guard for more

Hundreds of buildings have been damaged by rioters, looters.
Jason Nichols, left, facilities operation manager at Life Time, and Jennifer McKeon, right, facilities operations national manager at Life Time, disin

Minnesota fitness execs shocked by Walz decision to keep gyms closed

"They didn't have any great reasoning for their decisions," said the chief executive of Anytime Fitness.
Parasole's Burger Jones, which opened near Bde Maka Ska in Minneapolis in 2009, will be close after the company's landlord decided to pursue a differe

Burger Jones won't reopen near Bde Maka Ska in Minneapolis

But Parasole plans to open its other restaurants for takeout and curbside pickup next week.
Stylist Penelope Burau at Salon Concepts in Chanhassen has rescheduled customers several times in anticipation that hair salons will reopen in Minneso

For Minnesota businesses left in limbo, June 1 is the next date

The shutdown order still hangs over hair stylists, fitness centers and others whose work is still deemed too risky.
Annie Durst, left, a bartender at the Chaska VFW who is currently out of work, is still waiting for her stimulus check and is upset she won’t get $5

Many endure frustrating wait for much-needed stimulus check

Congress in late March earmarked $300 billion in direct payouts to Americans hit by the coronavirus pandemic, providing tax-free rebates to help buy groceries and pay rent. But millions are still waiting.
“I do believe we should be closed, and we may lose our business,” said Sara Pollmann, owner of Zellas Restaurant in Hutchinson, Minn., where she w

Small-town Minnesota tries to balance lives and livelihoods

As Gov. Tim Walz begins to relax restrictions on some businesses and return as many as 100,000 Minnesotans to work in the week ahead, the calculus of gently reopening the state's economy has begun.
Two Inlets Resort owners James and Kayla Daigle, with their children Jameson and Hadley.

Business leaders say Walz's next move could make or break them

The Star Tribune last week interviewed decisionmakers in businesses around the state about when and how to start the next chapter of the crisis.
Eric Gibson, chief executive of Indigo Signworks in Chanhassen, stands within the taped recommended distancing lines they have put at work stations.

This Minnesota business got back to work but it wasn't business-as-usual

New workplace protections abound at Indigo Signworks, which brought workers back on Monday.
Tim Peterman, CEO of iMedia Brands, formerly Evine and the parent company of ShopHQ.

ShopHQ gets $4M infusion from Invicta as losses swell

The announcement came amid deepening financial strains and uncertainty from the coronavirus
Christina and Mike Goetz of Independence are juggling busy careers and family duties as they adjust to working from home, remote schooling with their

For a Twin Cities family of six, life has become a hazy frenzy

The past four weeks have been busy for Minnesota families, and many now realize it's a long way from ending.
Tim Peterman, chief executive of Shop HQ, in a file photo taken at the company's studios in Eden Prairie last year. The home shopping channel cut anot

ShopHQ cites virus as it slashes another 152 jobs

Host Laura Duffek is among those let go at Eden Prairie-based TV shopping network.
Gov. Tim Walz, right, gave Attorney General Keith Ellison authority to look into price gouging on items needed for the health and welfare of Minnesota

Profiteering off the pandemic? Minn. officials 'are coming after you'

Minnesota has no law against price gouging, but the widening coronavirus pandemic has led to an unprecedented number of complaints and actions by state officials against businesses seeking "unconscionably excessive" profit.
Business consultant Karen DeYoung held a video conference with her staff from her kitchen. She said she’s has connected with other small business ow

Some tips now that Minnesota is mostly a telecommuting state

Workers, businesses adapt to landscape of technology overload, isolation, child care demands and anxiety of the unknown.
Gov. Tim Walz spoke to the state of Minnesota in a livestream video Wednesday.

Minnesota businesses praise flexibility in Gov. Tim Walz's stay-at-home order

As some companies retool, that definition could change; others may challenge status.

Parasole restaurants shutting down, laying off 1,100 workers

Final paychecks will come March 23. Future uncertain.
Sharon Scharf is a vice president at CSDZ, an insurance company that works with construction firms to help them manage risk, safety capabilities, empl

What businesses need to do now because of coronavirus

Designate someone to think ahead and develop a cohesive, consistent communication plan.
Shelves at a Target store in St. Louis Park were empty of toilet paper and hand sanitizer on Saturday.

Minnesota employers need to think past hand sanitizer to protect workplaces from coronavirus' effects

Companies are drawing up contingency plans. But the nitty-gritty can get complicated quickly.
Manufacturing activity in Minnesota and the Midwest slowed in February as parts shipments were constrained by coronavirus.

Impact of coronavirus arrives on doorstep of Minnesota companies

Surveys show virus has caused supply slowdown
Shoppers were at the Mall of America Christopher & Banks store on Black Friday.

Christopher & Banks' holiday sales boost 'validation' of turnaround plan

Preliminary results indicate a 4.5% increase from last year.
Marjory Holly

Marjory Holly, who fought off crack dealers and prostitutes to save historic homes along I-35W in Minneapolis, dies at 80

"At a time when her friends were fleeing to the suburbs and giving up on the city, we were there to stick it out," daughter Mercedes Austin said.
Julie Seydel took care of the children at her home daycare, Friday, September 20, 2019 in Andover, MN.. Seydel, who has worked as a daycare provider f

Are Minnesota's day-care costs really the highest in the nation?

Policy experts agree that child care is expensive here. But averages can be misleading, they say, and Minnesota may not be the outlier so often portrayed.
Investor Paul Mooty brought Faribault Woolen Mill back to life in 2011. Now he’s ready to pass it on to a new investment team.

Faribault Woolen Mill's Paul Mooty ready to pass on historic company to new CEO

Paul Mooty owes it all to a former worker at the shuttered Faribault Woolen Mill, who in 2011 convinced him that the historic plant with…
Mogwai Collaborative, which opened in Mankato in 2018, has partnered with five other coworking spaces in southern Minnesota to create a “pa

Southern Minnesota co-working businesses join forces

Passport program gives members access to office space in Mankato, Austin, Rochester, Red Wing, Winona and Pine Island.
A doctor takes a swab from a woman to test for the COVID-19 virus at a fever clinic in Yinan county in eastern China’s Shandong province on Wednesda

Target, Best Buy could be hit by supply disruptions because of coronavirus

Minnesota companies are scrambling to shift as suppliers struggle to ramp up production because of the epidemic.
"We believe television retailing customers prefer predictable routines of watching shows with their favorite hosts, their favorite categories and at t

Eden Prairie's ShopHQ has another management shakeup, announces programming changes

A senior executive at Eden Prairie-based ShopHQ has been let go, and the cable-shopping channel has undergone a broader organizational restructuring, a move leaders said…
A strike by nurses at Allina Health in 2016 brought thousands of pickets around Abbott Northwestern in Minneapolis.

Unions shrinking but Minnesota worker activism is alive and well

The locals in Minnesota have also held several unionization votes and continue to be vocal.
The Faribault Woolen Mill Co. plans to add more apparel and accessories. Faribault is one of two woolen manufacturers in America.

Faribault Woolen Mill gets new CEO, infusion of cash

Historic Faribault company regained its footing. New leadership hopes to give it staying power.
Debbie Donovan spends mornings working as a Lyft driver (and loves it) after leaving a technology job.

Gig economy fits changing expectations of growing number of Twin Cities workers

State sees growth in temporary contract jobs that coincides with shift in mind-set.
Casey Shultz wants to make Beta.MN the go-to place for early-business founders and first-time founders across Minnesota.

New Beta.MN leader seeks a bigger tent for Minnesota startups

"I always keep coming back to startups and entrepreneurs," Casey Shultz says.
Best Buy CEO Corie Barry greeted employees and then customers as the the Richfield Best Buy store opened on Thanksgiving.

Best Buy investigation highlights workplace romance policies in the era of MeToo

Workplace-behavior policies haven't caught up with social expectations.
Theresa Carter, right, who started a petition calling for Target to end use of plastic bags, along with supporters delivered her petitions in December

Why aren't Target, Whole Foods charging for plastic bags in Minneapolis?

Retailers are adjusting to a new rule in the city, and have a few months before penalties kick in.
Best Buy's board is looking into an anonymously-written letter questioning a relationship that CEO Corie Barry, shown in a file photo on Thanksgiving

Best Buy board investigates CEO Barry over relationship allegation

The review was sparked by an anonymous letter signed "We are Best Buy" that purported to represent "a group of employees."
Among Twin Cities workplace trends as we enter the 2020s: Nearly half of the area's professionals say they'd be willing to move for a job with better

Stressed at work? Feeling underpaid or ignored? Employees still have leverage in 2020

Welcome to the start of a new year at work, where unemployment remains low and employees — in theory — have leverage to call the…
After the holidays, many consumers are dealing with returns, travel delays and service contracts.

'Your call is important to us': Not really, University of Minnesota study shows

Research from the U posits that many businesses intentionally make it hard for consumers to complain — and it works.
A UPS driver prepares to deliver packages.

Despite high hopes, still no windfall for Minnesotans from online retailers' sales tax

While Minnesota raked in about $10.9 million a month, other states didn't see big gains.
Theresa Carter, right, who started a petition on calling for the retail giant Target to end its use of plastic bags, along with supporters

Petition with more than 450K signatures asks Target to ban plastic bags

The petition, delivered to Target's headquarters, is's largest environmental petition in 2019, an official for the site said.
Target, like the rest of the retail sector, expects returns to be up this year.

Returns the new normal for Target, Best Buy and the rest of retail

Retailers battle to raise the ante in the exchange, return game
Shoppers in the Christopher & Banks store on Black Friday 2019 at the Mall of America in Bloomington. Most of the clothing retailer’s 452 stores are

Target vet hopes 'real life' style will help turn around Christopher & Banks

CEO Keri Jones works to boost morale, image and sales at women's specialty retailer as it strives to find new customers at a time of declining mall traffic.
A Goodwill-Easter Seals training program was part of an effort by the state to invest in training programs in manufacturing, truck driving and constru

Narrowing gender wage gap in Minnesota depends on where you live

Minneapolis, but not the state of Minnesota, is one of the top-ranked places for earnings equity among genders.
The state is taking steps to coordinate care for aging seniors. Shown is Mt. Olivet adult day care center in 2018.

Minnesota takes first steps to become 'age-friendly society'

The Governor's Council on an Age-Friendly Minnesota likely will be formed during the first few months of next year to address demographic changes.
Jack Berg

Jack Berg, small-town pastor and fixer of broken things, dies at 89

Jack Berg was 21 years old and fresh out of the Air National Guard when he met a woman he fancied at an Arthur Murray…
A UPS man delivers a package to a residence last week in North Andover, Mass. Today is Cyber Monday, when most online retailers offer deals.

E-commerce sales hit record $7.4 billion on Black Friday

Target launched its week of daily "cyber deals" a day early, on Sunday. The Minneapolis-based retailer said that 1 million more shoppers used the Target app to shop Black Friday deals compared with last year.
Shoppers flocked to the Mall of America in Bloomington for Black Friday deals.

Black Friday shoppers at Mall of America are 'definitely looking for deals'

More than 165 million people are expected to shop between Thanksgiving and Cyber Monday.
Isnino Jimale and Ayni Shardi of Faribault and Roda Farah and Nora Shardi of Burnsville shopped at Mall of America on Black Friday 2018.

Shorter holiday shopping season may mean bigger deals for consumers

Key trends to watch as retailers raise the curtain on the 2019 holiday shopping season.
J.W. Hulme pop-up store at the Galleria in Edina.

Eden Prairie home-shopping network buys J.W. Hulme, signs Shaquille O'Neal

IMedia Brands, formerly Evine, purchased the St. Paul company in a stock deal.
The Herbivorous Butcher co-owners and siblings, Aubry and Kale Walch, in their Minneapolis store.

Herbivorous Butcher takes on Nestlé in David and Goliath trademark rift

The question is who can lay claim — if anyone — to the phrase "The Vegan Butcher."
Chelsea O’Brien arranged Christmas items at Electric Fetus. The retailer turns to loyal former employees and current workers to handle the holiday r

From Electric Fetus to Target, battle for seasonal staff has begun

Retailers begin recruiting early and dangle incentives to fill temporary jobs for make-or-break holiday shopping season.
Headquartered in Minneapolis, Hairless Dog Brewing Co. has seen sales of itsnon-alcoholic craft beer take off since founders Paul Pirner and Jeff Holl

'Sober curious' drive sales of nonalcoholic beer for Minnesota's craft brewers, others

Minneapolis-based Hairless Dog Brewery is tapping into the growth of the NA beer market, inking a nationwide deal with Total Wine & More.
One of the less conventional employee outings is ax-throwing, here at FlannelJax's in St. Paul. Fewer employers today sponsor teams, but many companie

Ax throwing? Escape rooms? New era of corporate team building takes hold in Minnesota

Employers seek experiences to help workers bond.
Michael Schoenman held his daughter Oaklyn at a graduation celebration at’s fulfillment center in Shakopee, Minn.

First Amazon 'upskill' training class graduates at Shakopee

The online behemoth graduated its first class from its training program at Shakopee
While Crocs are enjoying a slight comeback with U.S. teenagers, Nike reigns supreme as fashion becomes ever more casual overall.

Teens sense a slowing economy, pull back spending

Survey by Minneapolis-based Piper Jaffray takes the pulse of shifting moods of U.S. youths.
Henry Johnson

Henry Johnson, father figure to many in north Minneapolis, dies at 99

Though he never made it past seventh grade, Johnson proved himself to be an industrious worker and a man of great wisdom.
Best Buy is offering a price guarantee during its Magnolia brand promotion. It will refund the difference if Black Friday prices are less.

It has begun: Best Buy launches a Black Friday promotion

For the first time the retailer offers a price match guarantee to members of its loyalty program
Amber Leong, CEO and co-founder of Circadian Optics, makes her on an episode of the TV show "Sharktank" that aired Oct. 6.

Minneapolis entrepreneur's light therapy lamp lands $750K on 'Shark Tank'

Malaysian immigrant Amber Leong receives investment after appearing on the TV show, with Lori Greiner and Mark Cuban taking a stake in the company.
Ben Alberts and Bill Crubaugh, owners of Piff, a high-end streetwear consignment store in Minneapolis.

Piff, a favorite of Viking Stefon Diggs, draws fresh infusion of capital

Minneapolis urban streetwear boutique Piff rides wave of 'hype fashion.'
Walmart is changing its tactics in fighting assessments in Minnesota.

Walmart taking its fight against Minnesota assessments beyond tax court

Retail giant arguing Minnesota property assessors have violated its 14th Amendment right to equal protection.
Global-business consultant McKinsey & Co. is opening a store at the Mall of America to test new retail technologies.

Why would a business consulting firm open a store at MOA selling lingerie?

Modern Retail Collective, which opens Friday, will be as much of a living laboratory as a high-tech shopping experience.
The Minnesota Talent and Recruiting Network (MNTRN) held a “Lunch and Learn” event, examining the impact of aging workforce trends on the state’

Persistent age discrimination could stymie economic growth in Minnesota

The gap in Minnesota's workforce needs could be met by hanging on to older workers, respecting their experience.
Workers laid off from the Pipestone location will be able to apply for jobs at J&B Group's St. Michael operations, shown here in a file photo.

J&B meat plant in Pipestone to close, taking 145 jobs with it

J&B Group will consolidate in St. Michael; city leaders hope to woo new employer.
Southdale Center in Edina continues to reshape itself as online shopping and other habits are bringing fewer shoppers to malls.

Southdale Center in Edina continues transformation from retail hub to lifestyle destination

New RH concept store the latest piece of owner Simon Property Group's strategy.
Kohl’s started a streamlined version of its rewards program in eight markets more than a year ago, and has added five more while still considering i

Target, other top retailers push hard to enhance customer rewards programs

Retailers try to distinguish themselves in giving steady customers incentives to come back
Target has told suppliers to pick up the cost of China tariffs.

Target tells suppliers to pick up cost of China trade tariffs

The pointed memo to hundreds of national-brand vendors highlights the ripple effect of the Trump administration's ongoing trade war with China.
Glen Taylor has retaken the helm of Taylor Corp., the Mankato-based communications services company.

Glen Taylor is back as CEO of Taylor Corp. after niece steps aside

Niece Deb Taylor had served as CEO since 2015.
Tim Peterman, CEO of iMedia Brands, formerly Evine and the parent company of ShopHQ. (GLEN STUBBE/Star Tribune)

Losses continue at Eden Prairie's ShopHQ, but at a slower pace

Company expects sales to slide this year as it adjusts product mix and improves operations.
Philip Xiao, left, led a panel about the Generation Z workforce at a gathering of Twin Cities business leaders assembled by Greater MSP. Sharing the s

What does Generation Z want out of Minnesota workplaces?

Companies need to adjust their approach to attract the newest crop of workers.
Tim Peterman, CEO of Evine Live, said the Evine name never resonated with customers. As of Wednesday, the home shopping network will be called Shop HQ

Starting today, Eden Prairie home shopping network will be ShopHQ again

Evine is rebranding to the name it stopped using in 2015 as part of a broader effort to try to reignite sales.
Mynul Khan, founder of Field Nation: “It’s no longer about being a matchmaker. Now we’re making the entire engagement simpler.”

Gig economy is here to stay, Field Nation's Mynul Khan says

The company finds contract jobs for IT workers — and the firm has only grown.
Marsheela Outlaw, left, talked to Tom Reese about the networking she’s been doing during a meeting at the CareerForce office in Bloomington.

U research digs into why people with generous unemployment benefits take longer to find work

Time pressure forces people to find work more quickly, but with more strain.
Tim Krieger, a former star wrestler, is being accused of a multimillion fraud -- a charge he denies.

Former energy trader, star wrestler accused of multimillion-dollar fraud

Timothy Krieger countered that everything "was blessed" by the SEC and tax accountants.

One man dead after a night of three shootings in Minneapolis

The latest homicide capped a violent week in the city.

Suspect arrested in shooting in Virginia, Minn.

Police in Eveleth, Minn., have arrested a 30-year-old.
Amazon Robotic drives fit under pods filled with various items and move them around the Amazon fulfillment center in Shakopee.

Robots helping Amazon improve its game in Shakopee

Amazon fulfillment centers in Shakopee and across the country use advanced technologies to assist human workers.
Tim Peterman, the new CEO of Evine Live, which is changing its corporate name to iMedia Brands and returning to the ShopHQ name on TV.

It's official: ShopHQ is in, Evine is out as retailer rebrands again

The Eden Prairie TV shopping network will resurrect its former name.
Back to school already: Target exec Jill Sando showed the retailer’s More than Magic line, its first full brand aimed at “tween” girls.

Target launches 'tween' brand in time for back-to-school rush

School season ranks second to holidays for retail spending; families are expected to spend $519 per child.