Q How is the city able to rely on the citywide wireless network for its wireless devices when I had to get a US Internet wireless modem in order to connect from my house?
NICHOLAS DEACON, MINNEAPOLIS
A City police and fire vehicles are getting more powerful Wi-Fi modems that will receive the city wireless signal more effectively than the modem supplied for your house. Given the critical nature of city emergency services, this is not surprising.
Q Our AT&T dial-up service is extremely slow. Where can I get high-speed service, and, in the meantime, can I download new software at a library computer and move it to my home PC?
SUSANNE WOLTER, MINNEAPOLIS
A You have three choices for high-speed Internet: Qwest DSL, Comcast cable modem and US Internet city Wi-Fi service.
Due to bandwidth considerations, Hennepin County Library customers cannot download audio books, music, or videos from its subscription resources within a library. However, customers may download software and other files to be copied onto a floppy, CD, or a USB flash drive.
Q I have been trying to find a free anti-spyware program, but none of the ones I've tried would work because my Windows ME (Millennium) operating system doesn't meet their requirements. Are there any of these programs that will work with ME?