Caribou Coffee finally launched a mobile app

Customers can pay by phone and see new features of loyalty program.

April 20, 2015 at 8:56PM
At the Caribou Coffee shop in the U.S. Bank building in downtown Minneapolis, customers in Minnesota will continue to see the Caribou Coffee brand while 88 stores East will be converted to Peet's Coffee & Tea .]rtsong-taatarii@startribune.com
Caribou Coffee (The Minnesota Star Tribune)

From the better-late-than-never department: Caribou Coffee is launching its first mobile app, giving customers a more convenient pay option.

Brooklyn Center-based Caribou on Monday debuted the app, which allows patrons to pay with their phone and get easier access to the Caribou Perks loyalty program.

Starbucks is the pioneer among quick-service outlets with mobile apps, introducing its first in 2009. Caribou, though dwarfed by Starbucks, is the nation's second largest premium coffeehouse with about 400 stores in 18 states.

Caribou's mobile app allows users to add money to and manage their accounts. It also lets customers quickly know what perks are available through the company's Caribou Perks' loyalty program.

"The mobile app has been a long time coming, and we're thrilled to introduce a technology solution that enhances our guests' experience," Michelle Vig, Caribou's senior vice of marketing, said in a press statement.

Mobile apps are hot right now in the restaurant industry. Taco Bell rolled one out last fall. Domino's has been running commercials for a mobile app that would allow for voice commands. Chipotle has mobile ordering and a pay-ahead function on its app.

The Caribou app is available on iOS and Android mobile platforms. To create the app, Caribou partnered with Modern Climate, a Minneapolis-based technology and brand firm.

Caribou, founded in 1992, was purchased for $340 million in 2013 by Joh. A. Benckiser, a privately held German company.

about the writer

about the writer

Mike Hughlett

Reporter

Mike Hughlett covers energy and other topics for the Minnesota Star Tribune, where he has worked since 2010. Before that he was a reporter at newspapers in Chicago, St. Paul, New Orleans and Duluth.

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