Business telecom rivals Nextera and Comcast
By "Service level agreements'' guarantee that business customers will receive certain levels of reliability, quality and repair times. Nextera offers them. Comcast offers them only on high-end plans with 20 or more phone lines and 22 megabits or more of Internet service. Service Phone lines Internet Service level agreement Price Nextera 8 3 megabits Yes $465 a monthComcast 8 12 megabits No $304 a month
December 11, 2011 at 5:07PM
Sources: Nextera, Comcast
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"Service level agreements'' guarantee that business customers will receive certain levels of reliability, quality and repair times. Nextera offers them. Comcast offers them only on high-end plans with 20 or more phone lines and 22 megabits or more of Internet service. Service Phone lines Internet Service level agreement Price Nextera 8 3 megabits Yes $465 a monthComcast 8 12 megabits No $304 a month
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