QI'm having problems with Internet Explorer 8 on my Windows 7 PC, even though I'm current with all software updates. If I click on a link within a Web page, I get an error message and no connection. But if I copy the link and paste it into the IE 8 address window, it works. There seem to be many people in online forums with this problem, but I can't find a Microsoft solution. Any suggestions, other than changing Web browsers?
AL RITCHIE, MINNEAPOLIS
AMicrosoft acknowledges that "some Web site features do not work" with Internet Explorer 8 because the websites were designed to work with previous versions of the program. But it offers a workaround called "compatibility view" that involves changing the program's settings for one or more websites. See tinyurl.com/6gpubm.
It's ridiculous that people should have to use workarounds for basic Web browsing. I suggest you replace Internet Explorer 8 with another browser, such as Mozilla Firefox (find it at tinyurl.com/w22sw) or Google Chrome (tinyurl.com/d53v4x).
Note: Don't uninstall IE 8 before downloading an alternate browser. Unlike previous versions of Windows, which reverted to IE 7 if the IE 8 upgrade was uninstalled, Windows 7 comes with IE 8 pre-installed rather than as an upgrade. If you uninstall it before getting a substitute, you'll have no browser at all.
QI took videos of my grandchildren with my HP Photosmart M425 camera, but they won't play on my HP PC (Windows Vista, 64-bit) using Windows Media Player, RealPlayer or DivX player. How can I make my HP camera compatible with my HP PC?
JOE UMPHREY, Maple Grove
ATry downloading the "codec" (coder-decoder) software for your camera at tinyurl.com/4wz3y7v, or downloading current software drivers at tinyurl.com/4pgbq86. Or just download Apple's free QuickTime video player at tinyurl.com/8vts.