A flier's guide to budget airline JetBlue

October 20, 2017 at 12:30PM
** FILE ** JetBlue airplanes are seen at JFK airport in a Tuesday, Feb. 20, 2007 file photo. German airline Deutsche Lufthansa AG said Thursday, Dec. 13, 2007 it is buying a 19 percent stake in U.S. discount airline JetBlue Airways Corp., its first foray into the U.S. market, in a US$300 million (euro 204.32 million) deal. In a brief statement, the airline, Germany's biggest, said it would acquire the shares from JetBlue in a block trading transaction. (AP Photo/Rick Maiman) ORG XMIT: FRA145
JetBlue will begin service at MSP’s Terminal 2 in May. (The Minnesota Star Tribune)

Hello, JetBlue. The budget airline will begin operating three daily nonstop flights between Minneapolis-St. Paul International Airport and Boston's Logan International Airport in May. Here's what you need to know to get on board.

Basics: The New York-based airline, the sixth largest in the U.S., offers service to more than 100 cities in the U.S., the Caribbean and Latin America. John F. Kennedy International Airport is its main hub, although it also maintains bases for crews in Fort Lauderdale, Orlando, Boston and Long Beach, Calif. At MSP, it will operate out of Terminal 2, flying Airbus A320s.

In-flight: The airline gets good marks for legroom. All seats in its A320s have TVs with access to 36 DirecTV stations. Passengers also get free gate-to-gate Wi-Fi with more entertainment options. Free foods include Terra chips, Cheez-It crackers and Dunkin' Donuts coffee.

Fare classes: Fliers on the A320s choose between Blue, Blue Plus and Blue Flex. Blue is the basic fare with few perks, except those noted above, and no free checked bags. Blue Plus allows for one free checked bag. Blue Flex gets you two, and the ability to cancel and change flights with no fee. The airline also has a premium class, Mint, with lie-flat beds and free meals; it's available only on some long-haul flights, including from Boston to certain Caribbean destinations. Even More Space upgrades get fliers extra room and early boarding.

Frequent flier program: JetBlue's frequent-flier program, TrueBlue, doles out three points per dollar spent, with bonus points for booking online. Why join now? Points never expire, and we can hope for more routes from MSP.

Ratings: Airline reviewer Skytrax gives JetBlue four (out of five) stars; Southwest, Delta and United all get three. The airline ranked second, behind Southwest, in the low-cost category of J.D. Power's 2017 North America Airline Satisfaction Survey.

Send your questions or tips to Travel Editor Kerri Westenberg at travel@startribune.com.

about the writer

about the writer

Kerri Westenberg

Health and Science Editor

Health and Science Editor Kerri Westenberg edits the Science & Health section of the Sunday newspaper.

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