Judge rules vs. firm's charge for negative review
- Associated Press
- May 18, 2014 - 7:00 PM
SALT LAKE CITY — A federal judge has ruled against an online retailer that tried to force a Utah couple to pay $3,500 over a critical online review.
U.S. District Judge Dee Benson entered a default judgment on April 30 in favor of John and Jen Palmer of Layton after KlearGear.com failed to respond to the couple's lawsuit.
The Salt Lake Tribune reports (http://bit.ly/1lFpPjf ) he ruled the Palmers owe nothing to KlearGear.com, but the company owes them an amount of money to be determined at a court hearing in June.
The couple say John Palmer never received two gifts he ordered for his wife, and Jen Palmer then posted a critical review about the company's customer service on RipoffReport.com.
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