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Don't use TurboTax, state revenue department warns taxpayers

  • Blog Post by: Jane Friedmann
  • March 9, 2013 - 6:00 PM

Citing "multiple issues with the products", the Minnesota Department of Revenue issued a crisp statement today urging tax filers to avoid using Intuit products to prepare or file their state income taxes. The products include TurboTax, Lacerte, Intuit online and ProSeries.

The state warned that using the products could "jeopardize the accuracy of your return or delay your return."

In a conference call, the department said there were multiple issues with the software including assigning political contributions to the wrong party, failing to give an education credit for multiple dependents, incorrectly calculating property tax refunds, and a variety of other calculation errors. Some of these issues surfaced just in the past several days, according to Terri Steenblock, assistant commission for the department.

"The Department of Revenue is not affiliated with Intuit and we find these errors unacceptable. We expect Intuit to correct these problems immediately. If they fail to do so, the department will stop processing returns filed using Intuit," the department said.

Steenblock said they are meeting with Intuit on a daily basis.

If you have not prepared or filed your return yet, the department suggests you use different software or prepare your taxes in another way.

If you have already used Intuit software to prepare your taxes, but haven't yet filed, wait to file until Intuit announces that problems are fixed.

If you have already prepared and filed your taxes using Intuit software, call Intuit at 1-866-888-4609.

For more information and a list of approved software programs, click here.

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