Don't blame carriers for a late holiday delivery. After all, you knew the date in advance.
Little sympathy for poor planners
Your Christmas was ruined and it’s all the fault of UPS. Seriously? All that happened is that someone got their gift after Christmas (“UPS, FedEx delivery gap may reshape seller vows,” Dec. 27).
Christmas is the same time every year. How about planning ahead and sending your packages early?
Now you’re getting rewarded with gift cards!
Good thing I don’t own UPS. My response to all you people would be: Your lack of planning is not my emergency.
KAY RUUD, Brooklyn Park
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U.S. Richard Blumenthal, D-Conn., demanded that UPS provide refunds to customers who were quoted arrival dates before Christmas. Government officials meddling in private business, alone, is highly offensive to me, but the hubris and arrogance here is particularly galling. Blumenthal’s cohorts are the same folks who promised us HealthCare.gov on Oct. 1 after spending over half a billion dollars and three years on its development.
ANDY WESTERHAUS, Burnsville
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The reality is, things happen in life. Years ago, when we could not find something our children wanted for Christmas, we would put a picture in a box and a note from Santa that said so many children wanted that item that his elves could not make enough in time for Christmas and that they would get it as soon as more could be made. Our children were happy, life went on. If children learn to accept disappointments early in life, they are able to handle them better as they get older.
After this year, retailers and carriers should scale back their promises of when they can deliver, and shoppers should not procrastinate. And we should all be aware that weather can affect things. The people who were without power at Christmas faced a far more serious situation than the people whose packages did not arrive in time. Put it all in perspective.
LINDA DALEY, Bloomington
REALLY CHEAP FLIGHT
What if the man had been overbilled?
It is very interesting that a White Bear Lake man can be hailed as a hero by the newspapers and television for obtaining first-class flights to Hawaii for $86 each because of a mistake by Delta Air Lines. And we expect the airline to honor that mistaken price. What if his credit card had been billed too much for each ticket — would he pay, knowing an honest mistake was made?
The Opinion section is produced by the Editorial Department to foster discussion about key issues. The Editorial Board represents the institutional voice of the Star Tribune and operates independently of the newsroom.