Minneapolis 911 team wins national honor for bridge response

  • Article by: Star Tribune
  • Updated: March 4, 2008 - 11:27 PM

Award will be presented in Washington D.C. tonight

The E9-1-1 Institute has named the Minneapolis Emergency Communications Center as its 2008 "911 Outstanding Call Center."

John Dejung, director of Minneapolis Emergency Communications Center, and two staff members were to accept the award this week in Washington D.C. on behalf of the staff, which is being honored for its work during the Aug. 1 collapse of the Interstate 35W bridge.

"The 87 members of the Minneapolis Center, including off-duty staff who reported for work after the tragedy occurred, demonstrated the highest standards and professionalism in the face of an unthinkable tragedy," said Gregory Rohde, executive director of the E9-1-1 Institute.

The communications center -- also known as Minneapolis 911-- handled 505 emergency calls in the first two hours after the bridge went down around 6 p.m. The center was lauded by the institute for its ability to work "seamlessly with emergency organizations from the city of Minneapolis and Hennepin County, responding with remarkable speed and professionalism."

Minneapolis R.T. Rybak said "it's great to see that they [the 911 staff] are now being recognized on a national stage." This is a reminder "of how lucky we are to have such a great team on the job around the clock, every day."

TIM HARLOW

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