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Posts about Buyer beware

FTC won't delay child-privacy enhancements

Posted by: Jane Friedmann Updated: May 6, 2013 - 3:43 PM
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Beefed up online child privacy protections, approved by the Federal Trade Commission in December, must be  in place by July 1 despite complaints by business groups that say they need more time, the FTC announced Monday.

The new rules, integrated into the existing federal Children's Online Privacy Protection Act (COPPA), expand the list of electronic data that businesses, including third parties, are forbidden from collecting from children 12 and under without parental permission.

In a letter to five business groups, including the Internet Advertising Bureau and the Application Developers Alliance, FTC secretary Donald S. Clark wrote that "the Commission finds no basis for delaying the effective date."

Clark said that it was announced in 2011 that the changes were on "an accelerated schedule" due to "the rapid-fire pace of technological change ... including an explosion in children's use of mobile devices, the proliferation of online social networking and interactive gaming."

Read more about the rule enhancements here.

 

 

It's National Moving Month. (Who knew?)

Posted by: Jane Friedmann Updated: May 2, 2013 - 10:23 AM
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May is National Moving Month, according to the Better Business Bureau.

The bureau received more than 9,300 moving-related complaints in 2012 ranging from damaged, missing items, surprise increases in charges and property being withheld until customers come up with the extra money, according to the BBB.

"A con artist with just a truck and a website can claim to be a legitimate mover with unfortunate results for consumers who don’t check out a company in advance,” said Linda Bauer Darr, president of the American Moving & Storage Association.

Click here to read a checklist compiled by the BBB and the AMSA.

 

 

 

Telemarketers barred, must pay $6.9M

Posted by: Jane Friedmann Updated: April 30, 2013 - 9:46 AM
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Five people, operating under a dozen business names, including NHS Systems Inc., were barred from telemarketing and ordered to forfeit the $6.9 million they made by defrauding customers, according to the Federal Trade Commission on Wednesday.
 
The defendants made sales calls claiming they were affiliated with the federal government, a U.S. District Judge in Pennsylvania found. Consumers were told they needed to provide bank or credit card information to receive a tax refund or to continue to receive Medicare benefits. Many found themselves enrolled in a “discount health care program,” the FTC said.
 
“All defendants have … demonstrated their continued ability, desire, and success in committing the same deceptive acts. The danger of recurrent violations is real,” said Judge Juan R. Sánchez.
 

Company A fraudulently using name of another company, lawyer says

Posted by: Jane Friedmann Updated: April 26, 2013 - 1:38 PM
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A company that contacted Whistleblower by email to propose a lucrative work-at-home scheme is fraudulently using the name and stock ticker symbol of a legitimate company, according to David Babin, a lawyer for Solera Holdings, Inc.

Whistleblower has posted earlier findings on "Company A" here and here.

Job postings placed on the internet by "Company A" now identified by Whistleblower as ACERQC, also borrow specific phrases from Solera's marketing material, Babin said. ACERQC has "absolutely no affiliation with Solera," he said.

Identical job postings can be found under other company names. One ripoff report commentor's research traced one of those companies to Daytona Beach, Florida.

"Company A" ready to hire this Whistleblower

Posted by: Jane Friedmann Updated: April 26, 2013 - 11:37 AM
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 Whistleblower heard back from "Company A," mentioned in an earlier blog post. The company had sent her an email inviting her to work at home making quality-assurance phone calls for a salary of $35,000. Whistleblower replied, expressing interest in the offer.

The email just received says this:

 

"Great lets get you hired.

"""Our company handles the quality control of both online and offline businesses. You`re job duties would require you to call into our customers call centers, to see if they are courteous, helpful and that the info they relayed to you was understandable.

 "The job requires that you work at least eight hours a day, have good communication skills, be able to use a phone, write honest reviews and submit them to your supervisor.

"The job pays between 35k-45k plus performance bonuses.

 "We are looking for people who are creative, loyal, like to make good money and have fun all day long.

 "We do require you to take a test which is located at [Company A's website]  the tests have you calling a few of our customers call centers these tests will show you how your day to day duties are handled and to show us that you are able to do the job. You will need to set aside about a half hour to an hour to take the test so be near a computer and phone."

Whistleblower did a little homework and found the company's domain name is registered in Arizona, but the real location of the business is hidden.

The company advertises here and there on the web, claiming that it is a subsidiary of Robinson & Ernst Holdings, Inc. (NYSE: SLH).

Robinson & Ernst does not come up independently in a web search. SLH is the stock exchange symbol for Solera Holdings, Inc., a "leading global provider of software and services for the automobile claims processing industry."

Whistleblower has a call in to Solera to verify Company A's claim.

 

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