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Software glitch hampers Metro Mobility's ability to schedule rides

Intermittent software issues were hampering the Metro Mobility service on Tuesday and officials say it's affecting their ability to schedule rides and complete trips on time.

In a statement on the Met Council website, officials urged customers who can to use other available transportation options to allow the service to provide rides to those who don't have other ways to get around.

"I know how very frustrating it must be for customers," said Met Council spokeswoman Bonnie Kollodge.

Metro Mobility schedules up to 8,000 rides on a typical weekday. Problems first cropped up on Friday, Kollodge said. The main problems are that customers attempting to book a trip might be on hold for a longer period of time than normal or that reservationists might have trouble scheduling the ride.

Drivers also are running behind schedule.

Met Council officials say they are working around the clock to resolve the problem and will post updates on its website.

Metro Mobility is a service that provides door-to-door rides for those who are unable to use traditional buses or trains.



Ramsey County holds open house Tuesday for County Road I construction project

Map: Ramsey County

Tuesday is the day residents of Arden Hills, Shoreview and Mounds View can learn about a construction project that will bring a roundabout to County Road I on the site of the former Twin Cities Army Ammunition Plant (TCAAP), which was constructed between 1941-1942 to manufacture munitions for American and Allied forces during World War II

This summer, Ramsey County will build the roundabout and make improvements to County Road I, Rice Creek Parkway, and Old Highway 8 in anticipation of traffic growth related to the Rice Creek Commons development.

The project includes removal of the on-ramp from County Road I to I-35W northbound as well as extension of Old Highway 8 to the south to the new County Road H interchange. The ramp from County Road I to northbound I-35W will be removed in preparation of MnDOT’s I-35W Managed Lanes project, which is tentatively scheduled to begin in summer 2019.

Other highlights:

•    A new three-lane road and off-road trail connecting County Roads H & I
•    Removal of the on-ramp loop at County Road I and I-35W
•    Storm drain, sanitary sewer and water main improvements

"Connecting County Roads H & I will provide smooth flowing access to I-35W and the Rice Creek Commons development. The addition of a trail will allow pedestrians and bicyclists safe, off-road connection to both county roads," according to a Ramsey County news release.

 Ramsey County purchased the property in April 2013 is working to transform 427-acre site into a residential, commercial and retail area. The open house will be held from 4:30 to 6:30 p.m. at Ramsey County Public Works in the Marsden Room, 1425 Paul Kirkwold Dr, Arden Hills.