My story Tuesday described how Nancy Sanford was wrangling with the financing over her late husband's lease of a GMC Yukon. A phone call from Whistleblower succeeded where months of effort on Sanford's part didn't, leading a reader nicknamed snodgrass to post the following suggestion:

The Whistleblower team talks about this phenomenon all the time, and we're still puzzled. Obviously some companies and institutions are more concerned about their public image than others. I would put the question to you: how have you succeeded in scaling the battlements and seizing the attention of the king? That's what this blog is all about. The collective knowledge of our readers could solve many more problems than our team can by making phone calls and sending emails. Tell us your secrets.