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On a bitterly cold day in Buffalo, Minn. in December 2005, a propane delivery service hauled away the propane tank from a Buffalo mobile home. The owner was in the hospital at the time and said she owed $11, but the company still removed the tank. It didn’t take long for the pipes to freeze and burst, leaving an icy mess. It’s been several years since she lost her home, but the owner contacted Whistleblower because she thinks it could have been saved if propane was covered under the state’s cold weather rule.
The rule helps natural gas and electric utility customers set up a payment plan and avoid having their heat shut off between Oct. 15 and April 15, but propane and other delivered fuels are excluded.
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