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Robocallers bring DMV into sales pitch

Posted by: Jane Friedmann under Advertising claims, Buyer beware, Scams, Whistleblower Updated: June 21, 2013 - 3:44 PM

 

Whistleblower got a call on her company cell phone last week. A recorded message informed her that the Minnesota Department of Motor Vehicles had analyzed her car insurance and determined she is paying too much.

 

While Whistleblower has no doubt that is true, as she has never had a black mark on her auto record, there's a problem with the message.

There is no Minnesota DMV.

Minnesota's equivalent is the DVS, the Driver and Vehicle Services Division of the Department of Public Safety.

Whistleblower hung up at that point and called the Department of Public Safety. Several others have done the same recently and the Department issued a press release on Thursday calling the solicitations "false and misleading."

"The calls begin with a recorded message that says something to the effect of 'according to recently released information from the Minnesota DMV you are paying too much for your car insurance,'" the DPS said.

DVS has no idea how much you are paying for insurance, the release said, and doesn't engage in telemarketing or allow the use of its name by telemarketers.

Robocalling is illegal except if used by certain groups such as charities, political campaigns and school districts.

Those who receive a DMV-related robocall or any other sales-related robocall for that matter may want to file a complaint with the Office of Minnesota Attorney General Lori Swanson, the Better Business Bureau or the Federal Trade Commission. The FTC and law enforcement agencies use information gleaned from thousands of complaints to attempt to determine the identity of the perpetrators.

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