An e-mail informing recipients that they have a package that the United Parcel Service could not deliver is actually a new computer virus, company officials said.
The e-mail that appears to come from UPS contains an attachment that recipients are told to open in order to make arrangements to pick up their shipment, UPS officials said.
The attachment is actually a computer virus, the company said.
Anybody who receives such an e-mail should delete it immediately.
UPS said it may send official notification messages on occasion, but they rarely contain attachments.
For questions about shipments or the authenticity of e-mails, customers are asked to send and e-mail to customerservice@ups.com.
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