Page 2 of 2 Previous

Continued: State sends up red flag on TurboTax, related products

  • Article by: BILL MCAULIFFE , Star Tribune
  • Last update: March 9, 2013 - 3:09 PM

‘We need to do better’

“We are confident we’ve done a thorough review and that there are no more errors to be found,” Miller said. “We’re not waiting for another shoe to drop.”

“We deeply appreciate the state’s concerns,” Miller said. “We stand behind the accuracy of our tax product. We hold ourselves to a higher standard, as does the state, as do our customers, and we need to do better.”


Staff writer Jane Friedmann contributed to this report. Bill McAuliffe • 612-673-7646

  • related content

  • Are you having trouble with TurboTax?

    Saturday March 9, 2013

    Are you a Minnesota consumer having trouble with TurboTax? If you’re willing to share your story, call reporter Rochelle Olson...

  • FILE - In this Wednesday, March 5, 2008, file photo. a Costco shopper...

  • FILE - In this Wednesday, March 5, 2008, file photo. a Costco shopper purchases TurboTax at Costco in Mountain View, Calif. According to a three-month AP investigation released in January 2013, five years after the start of the Great Recession, instead of relying on someone else in the workplace or their personal lives, people are using technology to do tasks independently. (AP Photo/Paul Sakuma, File) ORG XMIT: MIN2013030816342343

  • TurboTax trouble

    • Software assigned political contributions to the wrong party

    • Failed to give an education credit for multiple dependents

    • Incorrectly calculated property tax refunds

    • Made other calculation errors

  • get related content delivered to your inbox

  • manage my email subscriptions


Connect with twitterConnect with facebookConnect with Google+Connect with PinterestConnect with PinterestConnect with RssfeedConnect with email newsletters






question of the day

Poll: Do you agree with the NFL decision to deny Adrian Peterson's appeal?

Weekly Question