Staff Directory 16913026

Liz Reyer

Columnist | Coach's Corner
phone: 651-398-4765
Liz Reyer's Corner column, which advises executives, managers and workers on making positive changes, appears Mondays in the Star Tribune's Business Insider section.
Recent content from Liz Reyer

Six months and no offers could mean job search needs a break

Q: I'm discouraged. I was laid off about six months ago along with a lot of others in my company. To make it worse, other…

Energy lacking on the job? Time to diversify your lifestyle

Q: I've been in my job about a year and am finding it to be physically and emotionally fatiguing. I genuinely like it — I…

How to get detail-obsessed employee to see big picture

I manage someone who sweats every detail; what can I do to help?
If you think you have fumbled an office chat, you probably did

If you think you have fumbled an office chat, you probably did

Ouch, that conversation did not go how you thought it would. Time to reflect on why it happened and what you can do next time.

What to do when your work team turns sour

Q: The office I work in is becoming increasingly angry. It seems like there are no more "honest mistakes;" instead folks are looking for the…
Introvert should look at speaking opportunity as chance to advance

Introvert should look at speaking opportunity as chance to advance

Q: In my job I often create detailed presentations for others to present. I've been told that if I'm to advance in my career, I…

No reason disciplined boss can't stop workers' bickering

I had a discussion with the group's primary troublemakers, but so far there has been no improvement. How am I supposed to handle all this drama?
Reyer: Building common ground with colleagues

Reyer: Building common ground with colleagues

I have a colleague who guards her turf pretty aggressively. She doesn't share other people's ideas even if they're useful and keeps information to herself even when others need it. She's a pleasant person, but these behaviors are frustrating. How can I work more effectively with her?

Tips for dealing with a boss who is a bully

Q: My boss is a bully, but her behavior falls just short of what I would consider HR-level offenses. I find myself feeling defenseless and…
Listening is the critical first step in bringing work groups together

Listening is the critical first step in bringing work groups together

I am working to help unify a number of different work groups around some consistent processes. They all have different workplace cultures and have developed their own unique ways to get their work done. How do I help bring them together without forcing the change down their throats?

If you think your boss is incompetent, time to consider new job

Q: I've got a problem; I think the new leadership of my company is incompetent. I need my job, yet am caught in a dilemma.…
E-mails going unanswered? Time to look at how you write them

E-mails going unanswered? Time to look at how you write them

Q: My problem is e-mail, specifically getting responses from people. Often I have multiple questions and just get back answers to some of them. It's…
If you think you're networking too much, analyze the results

If you think you're networking too much, analyze the results

Q: It seems like a lot of people don't like networking, but I have the opposite problem; I really enjoy it and think I spend…

How to talk with work team members facing big changes

Q: Due to some organizational changes, I will need to have conversations with team members about ways they fit in the new structure and changes…

Focus is key to a successful job hunt out of college

Q: I am about to start my last semester of college, graduating with a degree in business. What should I be doing between now and…

New job brings a slip in performance. Now what?

Q: In all my past positions, I was recognized as a top performer. Yet, after changing roles a couple of years ago I am struggling…
Keeping resolutions may require a whole new approach

Keeping resolutions may require a whole new approach

Q: Like many people, I'd like to make some changes for the better in the new year. Any thoughts on making and keeping resolutions?Pat, 40,…

In the running for the job, candidate wonders what is taking so long

The main perspective that may help is to remember that a hiring process is a two-way street.

Key steps to fixing an internal communication problem

As an internal consultant, use active listening to clarify needs and expectations, while also putting a clear process in place for documenting assumptions and decisions so everyone is on the same page.

To make a difference, don't overlook small gestures

Q: I think a lot about how to help make the world a kinder and more just place. At the same time, I have a…
Boss is a problem, should you leave your job?

Boss is a problem, should you leave your job?

My boss doesn't stay focused and isn't helpful with the challenges I face; in general, he's hard to work for. Other aspects of my job are OK, but not fabulous. Is it time to look elsewhere?

How to get collaboration on track with your team

Q: I've been running into roadblocks on collaboration. People give lip service to working together, but then don't even respond to e-mails. I'm really frustrated…

To ease post-election anxiety, focus on gratitude

The election is over, and it's time to get regrounded and back to work. It's naive to think, however, that everyone is feeling at ease…
Mapping your route to a CEO job

Mapping your route to a CEO job

Q: My goal is to be a CEO of a good-sized company. I'd like to stay in the sector I'm used to (manufacturing) and wonder…
How to keep politics from taking over your workplace

How to keep politics from taking over your workplace

Q: We've got a situation where people are letting politics get the better of them, and I'm seriously concerned that by the time the election…
Coach's Corner: Confronting workplace bullying requires a plan

Coach's Corner: Confronting workplace bullying requires a plan

Q: I like my job, but there are a couple of people there who get away with bullying others. While I haven't been directly targeted…

Coach's corner: Tips for building a successful mentorship program

Q: I've had the benefit of good mentors over the years, but have heard from a lot of people that it's been hard to…

How to move past a business mistake

Q: I made a mistake at work that cost my company some money and embarrassed some executives. Yet everyone seems to be moving on but…

Team building requires organizing how work gets done

Q: I have a job with a lot of responsibility and I just went through a family crisis. Looking back, I realized that I have…

How to overcome the tendency to back away from challenges

Q: I have received several challenging opportunities, both at work and in my personal life, and always find myself backing away at the last minute.…

How to kick the planning rut and come up with fresh ideas

Q: I'm leading a task force to come up with new ideas for my company's products, and I feel stuck in a rut. How can…
Coach's Corner: Keys to improving your emotional intelligence

Coach's Corner: Keys to improving your emotional intelligence

Q: I get praise at work for my technical skills but have been told I won't advance without building my "emotional intelligence." What is that…
That dream job awaits, here's how to figure out if you want it

That dream job awaits, here's how to figure out if you want it

Q: In order to advance in my company, I will need to relocate to our company headquarters across the country. I'm not sure if it's…
Coach's Corner: Making teams accountable

Coach's Corner: Making teams accountable

Q. I have an associate whose team seems to drop the ball pretty often, and who then deflects responsibility and points it at my…

Starting a new business? Here are basic steps to get started

Q: I was laid off recently after about 15 years in my job. I liked my old career, but am taking advantage of this opportunity…
Coach's Corner: How to get past 'we've always done it this way'

Coach's Corner: How to get past 'we've always done it this way'

Q: As part of my new responsibilities, it has been suggested that I provide advice and assistance to co-workers to be in compliance with some…
A surge in angry callers and no support for customer service worker

A surge in angry callers and no support for customer service worker

Q: I provide customer service for my company and lately have been having problems with angry customers. They get abusive, but our management doesn't support…
Coach's Corner: Passed over for several promotions? It could be time to leave

Coach's Corner: Passed over for several promotions? It could be time to leave

Q: I've been in my job for several years. My co-workers rely on me, but I have been passed over for several promotions. It's disappointing,…

'Employee of the year' nominee fears he's getting credit for team's work

Q: I am the manager of a small department and have been nominated for an “employee of the year” award. A lot of what was…
Dealing with co-worker who asks your opinion, then argues with you

Dealing with co-worker who asks your opinion, then argues with you

What is your goal? Presumably, to have top quality work delivered by your organization will be at the top of the list. Keep your sights set on that.

Coach's Corner: What to do when you feel like you're not measuring up at work

Q: I'm feeling like I'm just not good enough at my job, and that sooner or later someone will notice. What should I do?Jania,…
Coach's Corner: Your new hire isn't measuring up. Now what?

Coach's Corner: Your new hire isn't measuring up. Now what?

Q: I recently hired someone who seemed to be well-qualified, but now that he's been in his job a short time, it seems that his…

Feeling burnout out at work? You may benefit from taking broad view

Q: I think I'm on the edge of burnout. I'm crabby at work and losing interest in what I do, even though I know I…
Coach's Corner: Summer planning includes vacations, too

Coach's Corner: Summer planning includes vacations, too

Continuing the theme of summer survival tactics, this week's column focuses on planning for chaos. While last week was all about serenity and inner management…

Managing the stresses that come with summer

Summer is great — warm weather, sunny skies, vacations. Yet there are many stresses that go with the season.For example, if you have kids, you…
Take first step to get more input from your boss

Take first step to get more input from your boss

Q: Lots of people complain about being micromanaged but I have the opposite problem — too little direction. I like clarity and structure, especially when…

Think of yourself first when telling management about your retirement

Q: My husband says I should provide 12 months notice before leaving my job. After 10 years with this company, I plan to retire when…
How to handle a co-worker's abrupt exit

How to handle a co-worker's abrupt exit

Q: A colleague left our company suddenly, leaving her work in disarray and the team upset. As the team lead, how do I handle this…

How to sell a growing company on investing in itself

Q: The small company I work for is on its way to becoming medium-sized, but our systems and infrastructure haven't kept up. It's hard to…

New direct report straight out of college just made a mistake. Now what?

Q: I often hire staff straight out of college. By and large, they are talented and motivated, and I am happy with them. Yet, they…

What to do when little things set you off at work

Q: Most of the time I'm pretty even-tempered, but some things at work set me off. They always have to do with being called to…
Your career is going along fine, but you still feel you have not met your expectations

Your career is going along fine, but you still feel you have not met your expectations

I have a successful career but it falls short of the expectations I set for myself years ago. I can't help but feel disappointed and embarrassed by that, even though I like what I'm doing. What should I do?

You weren't co-worker's pick for your new job. Now what?

Q: I started a new job recently, and one of the people I work with closely preferred a different candidate. She is quite influential and…

After layoff, how to avoid 'damaged goods' label

Q: I lost my job this week when my position was discontinued. It came as a complete surprise since I was fairly new and had…

Coach's Corner: What to do when your work team's performance falls short

Q: My team has had some issues providing acceptable service levels to one of our internal clients. Some balls have been dropped and some errors…
Coach's Corner: A beginner's guide to recruiting and hiring

Coach's Corner: A beginner's guide to recruiting and hiring

For the first time ever, I have a role in which I will be recruiting and hiring people for my company. What are some things I should do to make sure it goes well?

Team member is great, except for his awful table manners

Q: I have a team member who is smart, caring and a good leader … he brings a lot of benefit to the team and…
Map out your vision of vacation

Map out your vision of vacation

Q: I've never been very good about using all my vacation time. I feel guilty both about not maintaining "work/life balance" and for burdening my…

Coach's Corner: Asking for help can lessen your stresses

Q: I am under so much pressure, and don't really see it changing. Between my kids and aging parent, and between my boss and my…

Coach's Corner: How to adjust to a sudden change in bosses

Q: My boss lost her job suddenly; now there is someone new in charge and he has a very different management approach. I'm nervous and…

Coach's Corner: Is your team taking aim at its top performer?

On a team where standards focus on what you get done, your success as a collaborator, and mutual respect, the average low performer will realize they no longer have a place in this aspirational setting.

Leaders who can't talk tough must be taught

Think of it this way: If you don't give people the feedback they need to address possible blind spots, you're holding them back.

Let your best teams lead the effort to boost overall performance

A look at how to get more consistency from co-workers, employees.

Staff turnover doesn't need to affect service

Q: We've had some bumps with staff turnover; our more strategic level clients haven't accepted our team changes readily and I'm wondering how we should…

When a top producer is disruptive to your team

I have a team member who is extremely successful in some ways and very toxic in others. Others on my team often complain about her, but she gets results. What should I do?

Networking doesn't happen overnight

Q: I am in the market for a new job and am trying to network to find opportunities. But people are not very responsive and…

Saying 'sorry' all the time? Here's how to stop

Q: I've become a chronic apologizer. I say "sorry" for things I did that I have no reason to be sorry for, and even for…

Too hectic at work? Try focusing on the present

Depending on your point of view, the end of the year is the most magical time of year, the most stressful time of year or…

How to help others, and protect yourself, when burnout grips the office

Q: I'm surrounded by people who are afflicted with burnout. It's legit — being asked to do more with less is epidemic. While I'm maintaining…

Coach's Corner: What to do when the boss hogs all the credit

Q: My manager is a bit of a glory seeker and focuses more on self-promotion than on recognizing the contributions of his direct reports. How…

Coach's corner: As a manager, you can't please everybody

Q: As a manager, I struggle with managing the pressures of my boss' expectations while trying to meet my team's needs. How do I…

Try to stay positive amid the drumbeat of bad news

Q. I have a job where I have to be very supportive to people and quite outgoing. I love that, but world events and reactions…

Coach's Corner: Making connections at work

Q: I'm considered a loner at work. The problem is, I don't really want to be. I'd like to be one of the gang, but…

Coach's corner: Closing the book after a rough termination

Q: I recently was told that my job was going to be eliminated after nearly 20 years. While I found a new position and am…

Coach's corner: Explore the roots of your dislike for coworker

Q: I have to work with someone I dislike a lot and don't have respect for. At times, I have to work with her quite…
Read our comment standards

StarTribune.com welcomes and encourages readers to comment and engage in substantive, mutually respectful exchanges over news topics. Commenters must follow our Terms of Use.

  1. Keep it civil and stay on topic.
  2. No profanity, vulgarity, racial slurs or personal attacks.
  3. Comments with web links are not permitted.
  4. Comments that violate the above will be removed. Repeat violators may lose their commenting privileges on StarTribune.com.

Comments will be reviewed before being published.

More from Star Tribune