Getting satisfaction

By John Ewoldt, Star Tribune

Last update: September 12, 2007 - 5:09 PM

MOVIES

Leave within the first 15 to 20 minutes to improve your chances of getting credit for another movie or a refund.

PLAYS AND MUSICALS

Either make your case at intermission or the following day via phone or e-mail. You'll probably get a voucher for a future production.

CONCERTS

You're probably out of luck no matter how unhappy you are with the performance. The best chance for a refund or credit is if you couldn't use your ticket because of serious circumstances.

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