Sales pro at Auto Show reels them in

  • Article by: BILL WARD , Star Tribune
  • Updated: March 13, 2014 - 9:06 AM

An Auto Show mainstay brings a bit of the State Fair grandstand to the Minneapolis Convention Center.

hide

Bruce Matula made his sales pitch for automobile cleaning and finishing products at the Minneapolis Auto Show in downtown Minneapolis.

Photo: Marlin Levison, Star Tribune

CameraStar Tribune photo galleries

Cameraview larger

Thousands of people rush past Bruce Matula’s room en route to the massive showroom at the Twin Cities Auto Show.

Matula doesn’t seem to mind.

“The cars are the stars, but then they stop in here for the accessories,” he said.

He bides his time, and even when chatting about his passions — baseball and Bruce Springsteen — Matula speaks softly.

Until a family of three strolls in, then it’s time for the big shtick.

•••

“You guys wanna see how this works?” Matula croons, applying a few drops of wax to a black surface and rubbing away. “A little dab’ll do ya. … It cleans, shines and protects in one application. Wax on, wax off, just like ‘The Karate Kid.’ ” Another man stops by. Matula makes eye contact without missing a beat in his smooth lilt. “There’s the chamois in action. It’s a polished wax glaze, so everything’s in one bottle. … You use it every six months, so that’s $7.50 a year. I couldn’t get a hot dog and soda here for that!”

•••

His phrasing might be straight out of a late-night infomercial or a “Step right up, ladies and gentlemen” carnival show, but Matula’s firm, friendly, almost conversational tone lands smack dab in between a soft and hard sell.

That may be because Matula, an everyman with expressive eyes and salt-and-pepper hair, has had nearly four decades to perfect his pitch: He started coming to the Auto Show when it was still at the Minneapolis Auditorium in the early 1980s.

Now a staple at the show, he’s a far cry from that googly-eyed barker in those ShamWow ads. “I don’t know where that guy came from,” Matula says with a chuckle. “But I know that’s not my personality.”

Matula can afford to avoid the histrionics, since his wares take up a major chunk of Room 103C at the Minneapolis Convention Center. Besides the wax booth, he’s got a nearby “shammy” demo stand, but the bulk of the space goes to a “Dreams and Memories” area, “dreams of cars you want and memories of cars you had,” he said. It’s festooned with colorful flags, tin signs new and old, and a sprawling array of die-cast cars, from Big Wheel-sized on up.

While Matula cajoles customers with constant patter, evoking “The Karate Kid” and the old Brylcreem catchphrase, his wife, Dorothy, stays seriously busy at the cash register.

Their company, Pocono Marketing, is almost a year-round operation, focusing on auto shows (“our bread and butter”) plus a few state fairs (not here).

And every March, the Matulas load up their 24-foot Wells Fargo trailer in Mount Pocono, Pa. (“which used to be the honeymoon capital of the East,” Bruce says), cue up certain appropriate songs — “Long and Winding Road,” “I’ve Been Everywhere,” “Prove It All Night” — and head west.

“The hardest part of the job is the driving,” Bruce says, despite the fact that it takes 2 ½ days to set up their displays at each show.

Not surprisingly, over 33 years the Matulas have gotten to know Minnesotans pretty well, individually and collectively. “We have people who ask about former employees of ours,” Dorothy Matula says, “and we have families who brought their kids, and now those kids are here bringing their kids. These are good, hardworking people.”

She also has picked up on a singular practice of ours. “For years, this was the largest check-writing place in the country,” she says. “Now it’s the largest check-card-using place in the country.”

  • related content

  • Bruce Matula made his sales pitch for automobile cleaning and finishing products at the Minneapolis Auto Show.

  • get related content delivered to your inbox

  • manage my email subscriptions

ADVERTISEMENT

question of the day

Poll: Do you take time out each fall to enjoy the leaves?

Weekly Question

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

ADVERTISEMENT

Connect with twitterConnect with facebookConnect with Google+Connect with PinterestConnect with PinterestConnect with RssfeedConnect with email newsletters

ADVERTISEMENT

ADVERTISEMENT

 
Close