For anyone now regretting a purchase made during Amazon Prime Days, returns are easier — as long as a Kohl's store is nearby. The Wisconsin-based retailer now accepts most of Amazon's returns at all of its stores.
That option may beat mailing a return item.
Kohl's started the collaboration with Amazon in 2017 in a few test markets and this year expanded the rollout to more than 1,100 stores nationwide, including all stores in Minnesota.
"The nationwide rollout of the Amazon Returns program is our single biggest initiative of the year," said Kohl's Chief Executive Michelle Gass in a statement.
Here are the steps to returning Amazon purchases at Kohl's stores:
• Go to Amazon's online return center.
• Select the "Kohl's Drop-off" option.
• Wait for Amazon to e-mail a QR code.
• Bring the item(s) you are returning to a Kohl's store and show the QR code on your smartphone (or a printout) to a Kohl's associate.
Kohl's will pack, label and ship your return at no charge.
Target lands tech executive
Target Corp. has hired Facebook executive Hari Govind as senior vice president of infrastructure and operations, landing a high-profile tech veteran at a time when technology is becoming increasingly vital to the retailer's operations.
Govind has more than 20 years of experience leading engineering and product-management teams and has expertise in social media, e-commerce, digital advertising, search and cloud infrastructure, the company said in announcing Govind's hire.
As Facebook's group manager on the infrastructure team, he is credited with helping to scale platforms for Facebook, Messenger, Instagram, WhatsApp and Oculus, according to Target.
Govind will have broad IT responsibility for the Minneapolis-based retailer's 1,800 Target stores, distribution centers and offices as well as its website and mobile shopping applications.
In recent years, Target has put technology at the heart of its retailing operations, committing at least $7 billion over three years to modernize its stores, supply chain and behind-the-scene operations to offer more shopping and delivery options for today's digital shoppers.
"Technology is more critical than ever in retail, and Target's team has made tremendous progress building great technology for our guests and store team members," Target's Executive Vice President and Chief Information Officer Mike McNamara said in a statement. "Bringing in an executive with Hari's technical and leadership abilities marks another important step in our journey to create exceptional shopping experiences that redefine what technology can do in retail."