Outsource-proof Technology Jobs?

There are several career strategies that can make technology workers less vulnerable to outsourcing. Embracing new technologies, pursuing management roles, and becoming an expert in a growth industry can ensure more stability.

By Laura French, Star Tribune Sales and Marketing

Last update: May 27, 2008 - 8:25 AM

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According to Forrester Research Inc., 3.4 million jobs will leave the United States by 2015, and a substantial percentage of those jobs will be in information technology. Is there a way, if you want to work in IT, to make yourself outsource-proof?

Diann Albers, co-owner of UpNorth Consulting in Bloomington, says that the pursuit of profitability makes almost any business operation fair game. There are some career strategies that Albers believes can make technology workers less vulnerable.

Decision-making required

First, she notes, the more complex the role, the less likely it is to be shipped overseas. The roles that require decision-making, managing client relationships and communication skills are more likely to be retained. These days, that includes project management, business analysis and solution architecture. Even some call centers that were sent overseas are now coming back as companies realize the impact of cultural and communication differences.

Employment prospects are uncertain for anyone who insists, "I just want to code," Albers says. But for "true techies," job security comes from "embracing new technology all the time - the minute it comes out," Albers says. Right now, if someone knows wireless, mobile, voice recognition and virtual technologies, "the competition shrinks," she says.

Growth industries

Another way to make sure that your skills stay in demand is to become an expert in a growth industry, such as healthcare, accounting and insurance. Becoming a subject matter or technology expert on an industry specific ERP software can be a career builder. New regulations like Sarbanes-Oxley and the Health Information Portability and Accountability Act (HIPAA) have also created demand in security, process improvement methodologies and quality processes, Albers says.

Finally, Albers notes that smaller companies, with smaller IT shops, may not be willing to spend the time, talent and budget to facilitate an overseas operations. While IT workers might see fewer opportunities for growth in a smaller company, the increased chance for long-term employment might be a worthwhile tradeoff.

Meanwhile, Albers says that wages for tech workers in countries like India have been "soaring," and some industry analysts say that by 2015, companies will no longer realize big savings through outsourcing. "Someday," Albers says with a laugh, "other countries might outsource to us."

Laura French is principal of Words Into Action, Inc., and is a freelance writer from Roseville.

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