Ask Matt: Following Up With Employers

When following up with an employer after a job interview, pay close attention to the employer's process - and proceed with caution if you break those rules.

By Matt Krumrie, Star Tribune Sales and Marketing

Last update: August 25, 2009 - 11:53 AM

Dear Matt: I've applied for a lot of jobs and had a few interviews. My question is, how many times should I follow up with an employer? I don't want to be annoying, but I don't want them to forget me. Does following up really matter and does it help or hurt my chances of getting the job?

Matt: I've always wondered - does following up with an employer really help me stand out from the competition? Would a follow-up call really make me the one a hiring manager would want to bring in for an interview - or hire for the job?

The answer is yes, according to Tim Mahoney, executive director for the Minneapolis branch of Special Counsel, Inc., (specialcounsel.com) the nation's largest legal search and staffing company. "Strategic follow-up can be a very important differentiator in this difficult hiring market," says Mahoney. "It can provide you a way to stand out from the crowd."

Note that strategic is the key word here. The follow-up strategy for any in-person interview will vary depending on the individual circumstances of the job process. Here are some good general guidelines to follow, according to Mahoney:

During the interview process ask your main contact what they would suggest as far as a follow-up plan. That way you can tailor you plans to fit what the organization typically does.

As soon as possible following your interview, send thank you notes to each person you met with. Personal cards are still the best but an e-mail is acceptable as well. Make sure you have the correct spelling and name of each person. If unsure of names or spelling either ask during the interview or call the company to find out.

Your first follow-up should be within seven days of your interview.

In general, follow-up calls or e-mails after that point should be no more frequent than once every 10 to 14 days. Doing it more frequently may put you in the annoying category and doing it less often may show a lack of interest.

During your follow-up calls make sure to ask your contact when would be a good time to call or e-mail them back.Working within their system or expectations will ensure that you're viewed as an attentive candidate.

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