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REPRIMANDED_2004-08-01

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Reprimanded

Last update: July 31, 2004 - 11:00 PM

In the world of work, there are going to be times when things happen. A failed marketing campaign, showing up late for work, sending improper e-mails, or a confrontation with a co-worker or superior are just a few of the numerous reasons employees can be reprimanded.

When that time comes, how you handle it can go a long way toward helping you succeed in your professional career - now and in the future.

"Regardless of whether you feel you deserved the reprimand or not, use it as an opportunity to grow," says Steven Rothberg, president of Minneapolis-based www.CollegeRecruiter.com, a career Web site for students and recent graduates. "Don't get angry. Don't shut down. Pick out the constructive advice that was included in the reprimand, and work your hardest to make the recommended changes."

Erin O'Hara Meyer, president of Rosemount-based Administrative Excellence, Inc., agrees.

"Reflect on it, and determine what you could have done differently or would do differently in the future," she says. O'Hara Meyer also offers these tips:

  • Take a step back, and try to see the situation from the other person's/manager's perspective. Get the facts straight - who, what, where, when, why, how, etc.

  • Take ownership accordingly, but defend your position when needed. Communicate any further dialogue with your manager calmly and professionally.

  • Chart a plan of action if necessary - goals, training and relationship repair - for proactive management of the situation.

  • Find comfort in the fact that everyone makes mistakes and has similar experiences that affect their self- confidence and self-esteem. Find the lesson in the error, and chalk it up as a character-building experience.

    No matter what, keep your cool.

    "Don't be confrontational," says Rothberg. "Although the natural reaction for many people is to get angry and confrontational, that is one of the worst things you can do. Instead, be calm and objective. Look at this as friendly advice from someone who cares about you. If they didn't, they would have fired you. They want you to succeed, so work with them to make that possible."


    This is a weekly column devoted to career betterment. Matt Krumrie is a freelance writer from Inver Grove Heights, MN, and has six years of experience reporting on the employment industry. E-mail subject ideas to janelson@startribune.com.

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