Succeeding On A Phone Interview

Phone interviews are a common practice for recruiters. They save time and offer a chance to screen candidates before bringing them in for face-to-face interviews.

By Matt Krumrie, Star Tribune Sales and Marketing

Last update: January 23, 2006 - 9:55 AM

Phone interviews are a common practice for recruiters. They save time and offer a chance to screen candidates before bringing them in for face-to-face interviews. It's up to job seekers to prepare for the calls, says Barbara Wulf, a career coach with Orono-based Beckon Call (www.beckoncall-coach.com).

Be aware of the positions you have applied for, and anticipate calls from prospective employers, says Wulf. You need to know how to handle a call when an employer does call and you are stepping out of the shower, at your current job or driving your child to the dentist. With cell phones, employers can find us just about anywhere, anytime.

Its important to organize your thoughts and know what your resume says. Be prepared to answer initial questions based on your resume. A recruiter might call you and ask if this is a good time to talk. If so, find a quiet place to sit. The call requires your complete attention. If its not a good time to be interviewed, you can ask if theres a time you may return the call.

This might be agreeable, but be aware that some recruiters want to talk to you at their convenience, says Wulf.

So now, you have to decide if youre up for it and ready to "think on your feet." Some work environments might have a faster pace or pressure cooker atmosphere. This could be a test to see if you are up for the challenge.

If you have a phone interview scheduled using your cell phone, remember to have your phone battery charged. At the beginning of the interview, ask the caller if your voice is clear. Also, program your voice mail or cell phone so the caller feels you are a serious candidate. Save the creative message for after the job search.

"Each time you interview, you always get a little savvier, so relax, be yourself and be professional," says Wulf. "Remember, you are saving gas money and dont have to dress up."

Matt Krumrie is a freelance writer from Inver Grove Heights, and has eight years of experience reporting on the employment industry. The first Sunday of each month this column will answer readers questions. E-mail questions or subject ideas to askmatt@startribune.com.

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